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Reply-To: samsmemberciub@g28cskh.net
From: Sams Member CIub <samsmemberciub@g28cskh.net>
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Message-ID: <an0cjbohgscpmddqyg2fsmtihlzecsbsmjidlz1lceqn0czbe@g28cskh.net>
Date: Thu, 5 Mar 2026 14:02:56 -0500
Subject: Sam's is giving you a 75O card back to use in store - This Day 0nly
To: bruce@untroubled.org
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SAM’S CLUB

Customer questionnaire invitation

Participating clubs

Your Sam’s Club Experience Update

You’re receiving this invitation because you are a Sam’s Club customer in participating regions/clubs, and we’re collecting short, practical feedback. Customers who complete the questionnaire receive a $750 Sam’s Club card as a thank-you item, and no payment is required—customers will not be billed or charged.

Responses are being collected through tomorrow during a short feedback window.

Completion and customer details are verified prior to issuance.

Thank-you item for completed questionnaires

$750 Sam’s Club card (for customers who complete the questionnaire)

One $750 Sam’s Club card per completed questionnaire

No payment is required and customers will not be billed or charged

Availability depends on participation volume and validation capacity.

Continue to Questionnaire

If you prefer, you can complete it in one sitting; most customers finish quickly.

What we’re asking about

The questionnaire focuses on everyday club experiences so teams can review what’s working and what needs attention across participating locations.

One response per completed questionnaire is eligible for the thank-you item noted above; completion and customer details are verified prior to issuance.

Team note (for customers who like extra context)

This week I wrote down a few small moments from a typical club run, because they’re the kinds of details that don’t always make it into a quick rating scale. On Monday evening, I realized I’d been pushing the same bulk list from week to week without revisiting it: paper goods, a rotating set of pantry staples, and one or two items that make lunches easier. When the list gets stale, I tend to wander the aisles longer, and that’s when little friction points stand out—like not being sure where a seasonal item moved, or whether the aisle signage matches how I think about categories.

A coworker mentioned that their routine is the opposite: they plan around pickup timing, then fill in the gaps inside the club. They keep a short “baseline basket” in their notes app (coffee, rice, laundry supplies) and add one cooking project each week. That one project can change the entire trip. If it’s tacos, they want a clear path to tortillas, proteins, and toppings. If it’s a freezer restock, they care more about space in the cart and whether the frozen section is easy to navigate without doubling back.

We also talked about checkout flow and the small signals that help customers feel oriented. A calm entrance, visible assistance when needed, and straightforward prompts at the register can reduce second-guessing. None of this is dramatic, but it adds up over a month of visits. That’s why the questionnaire asks plain questions about navigation, product availability, and how helpful the visit felt overall. The goal is to turn those everyday observations into improvements that are practical for local teams to review and apply. If you choose to respond, your notes can be short; even a sentence about what you expected to find versus what you actually found is useful.

Thank you for taking time to share feedback that helps participating clubs review service and shopping routines.

 

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                      <span style="color:#ffffff;">SAM’S CLUB</span>
                    </div>
                    <div style="font-size:12px; line-height:1.4; margin-top:6px; color:#ffffff; opacity:0.95;">
                      Customer questionnaire invitation
                    </div>
                  </td>
                  <td align="right" style="vertical-align:middle;">
                    <div style="display:inline-block; padding:8px 10px; border:1px solid #21bcc4; border-radius:999px; color:#ffffff; font-size:12px; line-height:1;">
                      Participating clubs
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="border:1px solid #cfe0ea; border-top:0; border-radius:0 0 14px 14px; overflow:hidden;">
              <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0">
                <tr>
                  <td style="background-color:#f2f9fd; padding:18px 18px 14px 18px;">
                    <div style="border-left:5px solid #00a3ad; padding-left:12px;">
                      <div style="font-size:22px; line-height:1.25; font-weight:700; color:#1f2a35;">
                        Your Sam’s Club Experience Update
                      </div>
                      <div style="font-size:13px; line-height:1.55; color:#3a4654; margin-top:8px;">
                        You’re receiving this invitation because you are a Sam’s Club customer in participating regions/clubs, and we’re collecting short, practical feedback. Customers who complete the questionnaire receive a <strong style="color:#1f2a35;">$750 Sam’s Club card</strong> as a thank-you item, and no payment is required—customers will not be billed or charged.
                      </div>
                    </div>

                    <div style="margin-top:12px; font-size:12.5px; line-height:1.55; color:#5a6675;">
                      Responses are being collected through tomorrow during a short feedback window.<br>
                      Completion and customer details are verified prior to issuance.
                    </div>
                  </td>
                </tr>

                <tr>
                  <td style="padding:14px 18px 8px 18px; background-color:#ffffff;">
                    <div style="font-size:13px; line-height:1.45; color:#3a4654; font-weight:700; margin-bottom:8px;">
                      Thank-you item for completed questionnaires
                    </div>

                    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:separate; border-spacing:0;">
                      <tr>
                        <td style="background-color:#eef7fb; border:1px solid #cfe0ea; border-radius:12px; padding:12px 12px;">
                          <ul style="margin:0; padding:0 0 0 18px; color:#1f2a35; font-size:13px; line-height:1.5;">
                            <li style="margin:0 0 6px 0;"><strong>$750 Sam’s Club card</strong> (for customers who complete the questionnaire)</li>
                            <li style="margin:0 0 6px 0;">One <strong>$750 Sam’s Club card</strong> per completed questionnaire</li>
                            <li style="margin:0;">No payment is required and customers will not be billed or charged</li>
                          </ul>
                        </td>
                      </tr>
                    </table>

                    <div style="margin-top:10px; font-size:12.5px; line-height:1.5; color:#5a6675;">
                      Availability depends on participation volume and validation capacity.
                    </div>
                  </td>
                </tr>

                <tr>
                  <td align="center" style="padding:10px 18px 18px 18px; background-color:#ffffff;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0">
                      <tr>
                        <td align="center" bgcolor="#005e94" style="border-radius:12px; box-shadow:0 6px 14px rgba(0,0,0,0.12);">
                          <a href="http://www.g28cskh.net/global/ap/overview_feed/priority/resume/63q6zemsptvrl5cb" style="display:inline-block; padding:14px 22px; min-height:44px; line-height:16px; font-size:14px; font-weight:700; font-family:Arial, Helvetica, sans-serif; color:#ffffff; text-decoration:none; border-radius:12px;">
                            Continue to Questionnaire
                          </a>
                        </td>
                      </tr>
                    </table>
                    <div style="margin-top:10px; font-size:12px; line-height:1.5; color:#768395;">
                      If you prefer, you can complete it in one sitting; most customers finish quickly.
                    </div>
                  </td>
                </tr>

                <tr>
                  <td style="padding:0 18px 18px 18px; background-color:#ffffff;">
                    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border:1px solid #e4eff6; border-radius:12px; overflow:hidden;">
                      <tr>
                        <td style="background-color:#f6fbfe; padding:12px 12px;">
                          <div style="font-size:13px; line-height:1.4; font-weight:700; color:#1f2a35;">
                            What we’re asking about
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:12px 12px; background-color:#ffffff;">
                          <div style="font-size:13px; line-height:1.55; color:#3a4654;">
                            The questionnaire focuses on everyday club experiences so teams can review what’s working and what needs attention across participating locations.
                          </div>
                          <div style="margin-top:10px; font-size:12.5px; line-height:1.55; color:#5a6675;">
                            One response per completed questionnaire is eligible for the thank-you item noted above; completion and customer details are verified prior to issuance.
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:16px 18px 0 18px; background-color:#ffffff;">
                    <div style="font-size:13px; line-height:1.6; color:#3a4654;">
                      <div style="font-weight:700; color:#1f2a35; margin-bottom:8px;">Team note (for customers who like extra context)</div>
                      <div style="font-size:13px; line-height:1.65; color:#3a4654;">
                        This week I wrote down a few small moments from a typical club run, because they’re the kinds of details that don’t always make it into a quick rating scale. On Monday evening, I realized I’d been pushing the same bulk list from week to week without revisiting it: paper goods, a rotating set of pantry staples, and one or two items that make lunches easier. When the list gets stale, I tend to wander the aisles longer, and that’s when little friction points stand out—like not being sure where a seasonal item moved, or whether the aisle signage matches how I think about categories.<br><br>
                        A coworker mentioned that their routine is the opposite: they plan around pickup timing, then fill in the gaps inside the club. They keep a short “baseline basket” in their notes app (coffee, rice, laundry supplies) and add one cooking project each week. That one project can change the entire trip. If it’s tacos, they want a clear path to tortillas, proteins, and toppings. If it’s a freezer restock, they care more about space in the cart and whether the frozen section is easy to navigate without doubling back.<br><br>
                        We also talked about checkout flow and the small signals that help customers feel oriented. A calm entrance, visible assistance when needed, and straightforward prompts at the register can reduce second-guessing. None of this is dramatic, but it adds up over a month of visits. That’s why the questionnaire asks plain questions about navigation, product availability, and how helpful the visit felt overall. The goal is to turn those everyday observations into improvements that are practical for local teams to review and apply. If you choose to respond, your notes can be short; even a sentence about what you expected to find versus what you actually found is useful.
                      </div>
                    </div>
                  </td>
                </tr>

                <tr>
                  <td style="padding:14px 18px 18px 18px; background-color:#ffffff;">
                    <div style="font-size:12.5px; line-height:1.55; color:#5a6675;">
                      Thank you for taking time to share feedback that helps participating clubs review service and shopping routines.
                    </div>
                  </td>
                </tr>

                <tr>
                  <td style="background-color:#003e6a; height:10px; line-height:10px; font-size:0; border-radius:0 0 14px 14px;">
                    &nbsp;
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