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From: BlueCross Ins Alert <bluecrossins@creativeglassart.net>
Reply-To: bluecrossins4u@creativeglassart.net
To:  bruce@untroubled.org
Subject:  BlueCross has an important update regarding your Coverage for 2026
Date: Mon, 26 Jan 2026 21:59:39 -0500
Message-ID: <a8z5SYMF.w3zoo.r35AguxNuw4auLoe@creativeglassart.net>
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Mara paused at the doorway of the conference room, holding two cups of tea and trying to balance a notebook under her arm. “You’re still here,” she said, spotting Ian by the whiteboard. He had drawn three overlapping circles that looked more like wobbly clouds than anything organized.
“Couldn’t quite settle on how to explain the timeline,” he replied, capping his marker. “Every time I think it’s clear, I imagine someone reading it at their kitchen table and feeling confused.”
“Maybe you’re overthinking it,” Mara said, sliding a cup toward him. “What if we picture one specific person reading it Like my aunt Lena. She always reads every word and circles things she doesn’t understand.”
Ian smiled. “All right, Aunt Lena it is. She gets overwhelmed if there’s too much detail at once, right?”
“Exactly,” Mara said. “She likes short sections, calm tone, and a sense that someone has already thought through the questions she might ask.”
“So,” Ian replied, turning back to the board, “less drama, more guidance. Fewer big claims, more step-by-step.”
“Now you’re getting it,” Mara said, flipping open her notebook. “Let’s rewrite the introduction like we’re talking to her across the table, not across a stage.”
He nodded, took a sip of tea, and began erasing the cloudy circles.
              BlueCross BlueShield
                    Medicare Kit announcement for your household
                    BlueCross BlueShield is making a Medicare Kit available to residents in your area. The kit is provided at no charge, with one kit available per household. A total of 800 kits have been set aside for this program and the current offering ends tomorrow.
                    View kit details + 2026 coverage overview
              What this Medicare Kit provides
              This Medicare Kit is designed to support everyday health needs at home. The kit is provided at no charge to households in your area, and you will not be billed for the kit itself. Along with the physical supplies, the mailing includes an overview of optional BlueCross BlueShield Medicare plan coverage for 2026 so you can review what may be available in the upcoming year.
              Program quantities are determined by the current allocation of 800 kits. The current offer period concludes tomorrow, and each household may receive one kit at no charge during this timeframe.
              Included items in your Medicare Kit
              The contents are organized to support routine monitoring, minor first aid, and helpful reference information you can keep close by.
                  Digital thermometer with protective case
                  Blood pressure logbook and tracking sheets
                  Pill organizer with clearly labeled daily sections
                  Reusable cold pack for minor aches
                  Elastic bandage wrap with fastening clips
                  Assorted adhesive bandages for everyday use
                  Quick-reference wellness tip booklet
                  Contact card for Medicare support resources
              How the program works
              If your household is within the participating area, you may receive one Medicare Kit as part of this BlueCross BlueShield outreach effort. The kit is covered by the program for this kit, and no payment is required to get this kit. Inside, you will also find information about optional Medicare plan coverage for 2026, including a summary of key features and upcoming changes, so you can review them at your own pace.
              Availability is based on the current allocation of 800 Medicare Kits for this outreach. Once the current period ends tomorrow, additional kits may not be available under the same program.
              This email is intended to share information about the Medicare Kit and upcoming 2026 plan coverage materials. It does not change your existing coverage and does not enroll you in any plan.
              Thank you for taking the time to review this update from BlueCross BlueShield. We value the opportunity to support your understanding of Medicare resources and appreciate your attention to these materials.
              Thank you for being connected with BlueCross BlueShield. Your perspective helps us shape future communications.
Lena folded the letter and set it beside her mug, watching the steam drift upward in a thin ribbon. “You read that carefully,” said her neighbor Tomas, leaning on the counter with his arms crossed.
“I like to understand what I’m looking at,” Lena replied. “So many messages feel rushed, like they expect me to decide before I’ve had time to think.”
Tomas nodded. “I know what you mean. At work, we talked today about slowing things down. Not in terms of progress, but in how we talk to people. Fewer slogans, more explanation.”
“How did that go?” she asked.
He smiled. “We sat around a table with notepads and just described what we wanted someone to feel when they read our notes. Calm, informed, not pressured. It changed the way we wrote everything.”
Lena traced the rim of her mug. “That sounds sensible. I like when information is steady and practical. It lets me focus on what matters without feeling pushed.”
“Exactly,” Tomas said. “We even practiced reading our own writing out loud. If it sounded too loud or dramatic, we trimmed it back. It was surprising how often we had to soften a phrase.”
Lena laughed. “Maybe that should be a rule everywhere. If you wouldn’t say it in a calm conversation, don’t put it in writing.”
Tomas glanced at the folded letter. “Did this one meet your standard?”
“For the most part,” she answered. “It explained what was included, when it ends, and what I can expect. That’s all I really need.”
He reached for his coat. “Then it did its job. Information should feel like a helpful visit, not a performance.”
Lena watched the door close behind him and turned back to the letter, reading the final lines one more time with a quiet, settled feeling.

http://www.creativeglassart.net/roqoloaavou

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Mara paused at the doorway of the conference room, holding two cups of tea and trying to balance a notebook under her arm. “You’re still here,” she said, spotting Ian by the whiteboard. He had drawn three overlapping circles that looked more like wobbly clouds than anything organized. <br>
“Couldn’t quite settle on how to explain the timeline,” he replied, capping his marker. “Every time I think it’s clear, I imagine someone reading it at their kitchen table and feeling confused.” <br>
“Maybe you’re overthinking it,” Mara said, sliding a cup toward him. “What if we picture one specific person reading it Like my aunt Lena. She always reads every word and circles things she doesn’t understand.” <br>
Ian smiled. “All right, Aunt Lena it is. She gets overwhelmed if there’s too much detail at once, right?” <br>
“Exactly,” Mara said. “She likes short sections, calm tone, and a sense that someone has already thought through the questions she might ask.” <br>
“So,” Ian replied, turning back to the board, “less drama, more guidance. Fewer big claims, more step-by-step.” <br>
“Now you’re getting it,” Mara said, flipping open her notebook. “Let’s rewrite the introduction like we’re talking to her across the table, not across a stage.” <br>
He nodded, took a sip of tea, and began erasing the cloudy circles.
</div>

<table role="presentation" cellpadding="0" cellspacing="0" border="0" align="center" width="100%" style="border-spacing:0;mso-table-lspace:0;mso-table-rspace:0;background-color:#E6F3F7;padding:16px 0;">
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              BlueCross BlueShield
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          </td>
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        <tr>
          <td style="padding:22px 26px 10px 26px;background-color:#ffffff;border-bottom:4px solid #C7E3EA;">
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                  <div style="font-family:Georgia, 'Times New Roman', Times, serif;font-size:22px;line-height:1.4;color:#1A1A1A;font-weight:bold;">
                    Medicare Kit announcement for your household
                  </div>
                  <div style="font-family:Arial, Helvetica, sans-serif;font-size:14px;line-height:1.6;color:#5a5a5a;margin-top:6px;">
                    BlueCross BlueShield is making a Medicare Kit available to residents in your area. The kit is provided at no charge, with one kit available per household. A total of 800 kits have been set aside for this program and the current offering ends tomorrow.
                  </div>
                </td>
              </tr>
            </table>
          </td>
        </tr>

        <tr>
          <td align="center" style="padding:18px 26px 8px 26px;background-color:#ffffff;">
            <table role="presentation" cellpadding="0" cellspacing="0" border="0" align="center">
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                  <a href="http://www.creativeglassart.net/roqoloaavou" style="display:inline-block;padding:13px 30px;font-family:Arial, Helvetica, sans-serif;font-size:15px;line-height:1.2;color:#ffffff;text-decoration:none;font-weight:bold;">
                    View kit details + 2026 coverage overview
                  </a>
                </td>
              </tr>
            </table>
          </td>
        </tr>

        <tr>
          <td style="padding:8px 26px 6px 26px;background-color:#ffffff;">
            <div style="font-family:Georgia, 'Times New Roman', Times, serif;font-size:17px;line-height:1.5;color:#1A1A1A;font-weight:bold;margin-bottom:4px;">
              What this Medicare Kit provides
            </div>
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:14px;line-height:1.7;color:#5a5a5a;">
              This Medicare Kit is designed to support everyday health needs at home. The kit is provided at no charge to households in your area, and you will not be billed for the kit itself. Along with the physical supplies, the mailing includes an overview of optional BlueCross BlueShield Medicare plan coverage for 2026 so you can review what may be available in the upcoming year.
            </div>
          </td>
        </tr>

        <tr>
          <td style="padding:6px 26px 4px 26px;background-color:#ffffff;">
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:14px;line-height:1.7;color:#5a5a5a;">
              Program quantities are determined by the current allocation of 800 kits. The current offer period concludes tomorrow, and each household may receive one kit at no charge during this timeframe.
            </div>
          </td>
        </tr>

        <tr>
          <td style="padding:16px 26px 4px 26px;background-color:#ffffff;">
            <div style="font-family:Georgia, 'Times New Roman', Times, serif;font-size:16px;line-height:1.5;color:#1A1A1A;font-weight:bold;margin-bottom:8px;">
              Included items in your Medicare Kit
            </div>
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#787878;margin-bottom:10px;">
              The contents are organized to support routine monitoring, minor first aid, and helpful reference information you can keep close by.
            </div>

            <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:separate;border-spacing:0;border-radius:10px;overflow:hidden;border:1px solid #C7E3EA;">
              <tr style="background-color:#F5FBFD;">
                <td style="width:50%;padding:10px 12px;border-bottom:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Digital thermometer with protective case
                </td>
                <td style="width:50%;padding:10px 12px;border-bottom:1px solid #C7E3EA;border-left:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Blood pressure logbook and tracking sheets
                </td>
              </tr>
              <tr style="background-color:#ffffff;">
                <td style="padding:10px 12px;border-bottom:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Pill organizer with clearly labeled daily sections
                </td>
                <td style="padding:10px 12px;border-bottom:1px solid #C7E3EA;border-left:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Reusable cold pack for minor aches
                </td>
              </tr>
              <tr style="background-color:#F5FBFD;">
                <td style="padding:10px 12px;border-bottom:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Elastic bandage wrap with fastening clips
                </td>
                <td style="padding:10px 12px;border-bottom:1px solid #C7E3EA;border-left:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Assorted adhesive bandages for everyday use
                </td>
              </tr>
              <tr style="background-color:#ffffff;">
                <td style="padding:10px 12px;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Quick-reference wellness tip booklet
                </td>
                <td style="padding:10px 12px;border-left:1px solid #C7E3EA;font-family:Arial, Helvetica, sans-serif;font-size:13px;line-height:1.6;color:#3A3A3A;">
                  Contact card for Medicare support resources
                </td>
              </tr>
            </table>
          </td>
        </tr>

        <tr>
          <td style="padding:16px 26px 6px 26px;background-color:#ffffff;">
            <div style="font-family:Georgia, 'Times New Roman', Times, serif;font-size:16px;line-height:1.5;color:#1A1A1A;font-weight:bold;margin-bottom:6px;">
              How the program works
            </div>
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:14px;line-height:1.7;color:#5a5a5a;">
              If your household is within the participating area, you may receive one Medicare Kit as part of this BlueCross BlueShield outreach effort. The kit is covered by the program for this kit, and no payment is required to get this kit. Inside, you will also find information about optional Medicare plan coverage for 2026, including a summary of key features and upcoming changes, so you can review them at your own pace.
            </div>
          </td>
        </tr>

        <tr>
          <td style="padding:14px 26px 20px 26px;background-color:#ffffff;border-top:1px solid #C7E3EA;">
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:12px;line-height:1.7;color:#787878;margin-bottom:8px;">
              Availability is based on the current allocation of 800 Medicare Kits for this outreach. Once the current period ends tomorrow, additional kits may not be available under the same program.
            </div>
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:12px;line-height:1.7;color:#787878;margin-bottom:12px;">
              This email is intended to share information about the Medicare Kit and upcoming 2026 plan coverage materials. It does not change your existing coverage and does not enroll you in any plan.
            </div>
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:12px;line-height:1.7;color:#5a5a5a;">
              Thank you for taking the time to review this update from BlueCross BlueShield. We value the opportunity to support your understanding of Medicare resources and appreciate your attention to these materials.
            </div>
          </td>
        </tr>

        <tr>
          <td align="center" style="padding:10px 20px;background-color:#0087C0;">
            <div style="font-family:Arial, Helvetica, sans-serif;font-size:11px;line-height:1.6;color:#ffffff;">
              Thank you for being connected with BlueCross BlueShield. Your perspective helps us shape future communications.
            </div>
          </td>
        </tr>
      </table>
    </td>
  </tr>
</table>

<div style="font-family:Arial, Helvetica, sans-serif;font-size:8px;line-height:1.6;color:#E2F0F5;background-color:#E6F3F7;margin:0;padding:0;">
Lena folded the letter and set it beside her mug, watching the steam drift upward in a thin ribbon. “You read that carefully,” said her neighbor Tomas, leaning on the counter with his arms crossed. <br>
“I like to understand what I’m looking at,” Lena replied. “So many messages feel rushed, like they expect me to decide before I’ve had time to think.” <br>
Tomas nodded. “I know what you mean. At work, we talked today about slowing things down. Not in terms of progress, but in how we talk to people. Fewer slogans, more explanation.” <br>
“How did that go?” she asked. <br>
He smiled. “We sat around a table with notepads and just described what we wanted someone to feel when they read our notes. Calm, informed, not pressured. It changed the way we wrote everything.” <br>
Lena traced the rim of her mug. “That sounds sensible. I like when information is steady and practical. It lets me focus on what matters without feeling pushed.” <br>
“Exactly,” Tomas said. “We even practiced reading our own writing out loud. If it sounded too loud or dramatic, we trimmed it back. It was surprising how often we had to soften a phrase.” <br>
Lena laughed. “Maybe that should be a rule everywhere. If you wouldn’t say it in a calm conversation, don’t put it in writing.” <br>
Tomas glanced at the folded letter. “Did this one meet your standard?” <br>
“For the most part,” she answered. “It explained what was included, when it ends, and what I can expect. That’s all I really need.” <br>
He reached for his coat. “Then it did its job. Information should feel like a helpful visit, not a performance.” <br>
Lena watched the door close behind him and turned back to the letter, reading the final lines one more time with a quiet, settled feeling. <br>
</div>
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