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From: Ace Tool Hardware <acetoolhardware@puppywoodshihtzu.com>
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To: bruce@untroubled.org
Subject: A Thank-You from ACE: Complimentary $1OO + Ring Doorbell
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Ace Hardware Member Update

I’m glad you asked, because I was thinking about that earlier and meant to reply sooner.

I’d keep the setup simple for now and give everyone a little space to settle into the new rhythm. The notes from yesterday were clear enough, and I think the next step is mostly about timing rather than adding more detail.

I can take another look later this afternoon if that helps. I have a short gap after lunch, so I’ll use that to compare the latest draft with the older version and mark anything that feels unclear.

If you already made changes, just send the current version whenever it is ready. No rush on my side.

 

ACE

Hardware

Member loyalty account notice · Thank you recognition details enclosed

Today’s member update

A loyalty recognition has been prepared for an eligible Ace customer.

Ace Rewards confirmation

Your $100 Thank You Reward and Ring Doorbell are ready to review.

As a committed Ace customer, continued loyalty means everything to us. To recognize your support this year, Ace Hardware is delighted to offer a $100 Thank You Reward along with a Ring Doorbell. This member recognition is available only today.

Transactional member details

Recognition receipt

Member ID

21942-503

Loyalty points

1,913

Recognition item

$100 Thank You Reward

Included device

Ring Doorbell

Availability

Only today

Total member value shown

$100 Reward + Ring Doorbell

This receipt-style summary reflects the thank you recognition currently associated with the member details above.

Why this notice was sent

Ace Hardware regularly reviews loyal customer activity and prepares limited thank you opportunities for eligible recipients. The details above are provided so the reward, device inclusion, member identifier, and loyalty point balance can be checked before the daily window closes.

Claim Your Reward + Ring Doorbell

Please review today to keep the recognition process moving.

Thank you for being part of the Ace Hardware community.

This message relates to a loyalty recognition opportunity and the member details shown above. No names or physical addresses are needed to display this notice.

I saw your note and that plan sounds fine to me.

The only thing I would adjust is the order of the last two points, since the ending feels stronger when the shorter item comes first. Other than that, I think the tone is easy to follow and not too formal.

I’m going to step away from my desk for a bit, but I’ll be back later and can give it one more read if you want fresh eyes. I also found the earlier outline you mentioned, so I can compare both versions without guessing.

Thanks for keeping everything organized. It makes this much easier to review quickly.

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<!DOCTYPE html>
<html lang="en">
<head>
  <meta charset="UTF-8">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>Ace Hardware Member Update</title>
</head>
<body style="margin:0; padding:0; background-color:#f3f5f8; font-family:Georgia, 'Times New Roman', Times, serif; color:#1a1a1a;">
  <div style="opacity:0; height:0; line-height:0; overflow:hidden; font-family: Arial, sans-serif;">
    I’m glad you asked, because I was thinking about that earlier and meant to reply sooner.<br>
    I’d keep the setup simple for now and give everyone a little space to settle into the new rhythm. The notes from yesterday were clear enough, and I think the next step is mostly about timing rather than adding more detail.<br>
    I can take another look later this afternoon if that helps. I have a short gap after lunch, so I’ll use that to compare the latest draft with the older version and mark anything that feels unclear.<br>
    If you already made changes, just send the current version whenever it is ready. No rush on my side.
  </div>

  <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="width:100%; background-color:#f3f5f8; margin:0; padding:0;">
    <tr>
      <td align="center" style="padding:0; margin:0;">
        <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="width:100%; max-width:720px; margin:0 auto; background-color:#f3f5f8;">
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            <td style="height:6px; background-color:#cc2229; font-size:0; line-height:0;">&nbsp;</td>
          </tr>

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            <td style="background-color:#ffffff; padding:28px 34px 26px 34px; border-bottom:1px solid #e1e5ea;">
              <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0">
                <tr>
                  <td align="left" style="background-color:#ffffff;">
                    <div style="display:inline-block; background-color:#ffffff; padding:0;">
                      <div style="font-family:Arial Black, Arial, Helvetica, sans-serif; font-size:48px; line-height:44px; font-weight:900; color:#cc2229; letter-spacing:-4px; transform:skew(-9deg); text-transform:uppercase;">ACE</div>
                      <div style="font-family:Arial Black, Arial, Helvetica, sans-serif; font-size:13px; line-height:16px; font-weight:900; color:#cc2229; letter-spacing:1px; text-transform:uppercase; margin-top:1px;">Hardware</div>
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding-top:16px; font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px; line-height:22px; color:#58616d;">
                    Member loyalty account notice · Thank you recognition details enclosed
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#eef1f4; padding:22px 34px;">
              <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="border:1px solid #d7dde4; background-color:#ffffff;">
                <tr>
                  <td style="padding:16px 18px; border-left:5px solid #cc2229; font-family:Georgia, 'Times New Roman', Times, serif;">
                    <div style="font-size:13px; line-height:18px; color:#6b7280; text-transform:uppercase; letter-spacing:0.6px;">Today’s member update</div>
                    <div style="font-size:18px; line-height:26px; color:#1a1a1a; font-weight:bold; padding-top:4px;">A loyalty recognition has been prepared for an eligible Ace customer.</div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#f8f4ea; padding:34px 34px 20px 34px;">
              <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0">
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                  <td style="font-family:Georgia, 'Times New Roman', Times, serif; color:#1a1a1a;">
                    <div style="font-size:13px; line-height:18px; color:#cc2229; font-weight:bold; text-transform:uppercase; letter-spacing:1px;">Ace Rewards confirmation</div>
                    <h1 style="margin:10px 0 14px 0; font-family:Georgia, 'Times New Roman', Times, serif; font-size:36px; line-height:44px; color:#1a1a1a; font-weight:bold;">
                      Your $100 Thank You Reward and Ring Doorbell are ready to review.
                    </h1>
                    <p style="margin:0; font-size:17px; line-height:28px; color:#3f4852;">
                      As a committed Ace customer, continued loyalty means everything to us. To recognize your support this year, Ace Hardware is delighted to offer a <strong style="color:#1a1a1a;">$100 Thank You Reward</strong> along with a <strong style="color:#1a1a1a;">Ring Doorbell</strong>. This member recognition is available only today.
                    </p>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#f8f4ea; padding:10px 34px 34px 34px;">
              <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="background-color:#ffffff; border:1px solid #d9dee5;">
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                  <td style="padding:26px 26px 8px 26px; font-family:Georgia, 'Times New Roman', Times, serif;">
                    <div style="font-size:15px; line-height:20px; color:#6b7280; text-transform:uppercase; letter-spacing:0.8px;">Transactional member details</div>
                    <div style="font-size:26px; line-height:34px; color:#1a1a1a; font-weight:bold; padding-top:6px;">Recognition receipt</div>
                  </td>
                </tr>

                <tr>
                  <td style="padding:10px 26px 0 26px;">
                    <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="font-family:Georgia, 'Times New Roman', Times, serif;">
                      <tr>
                        <td style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#68717d;">Member ID</td>
                        <td align="right" style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#1a1a1a; font-weight:bold;">21942-503</td>
                      </tr>
                      <tr>
                        <td style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#68717d;">Loyalty points</td>
                        <td align="right" style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#1a1a1a; font-weight:bold;">1,913</td>
                      </tr>
                      <tr>
                        <td style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#68717d;">Recognition item</td>
                        <td align="right" style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#1a1a1a; font-weight:bold;">$100 Thank You Reward</td>
                      </tr>
                      <tr>
                        <td style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#68717d;">Included device</td>
                        <td align="right" style="padding:14px 0; border-top:1px solid #edf0f3; font-size:15px; line-height:22px; color:#1a1a1a; font-weight:bold;">Ring Doorbell</td>
                      </tr>
                      <tr>
                        <td style="padding:14px 0; border-top:1px solid #edf0f3; border-bottom:1px solid #edf0f3; font-size:15px; line-height:22px; color:#68717d;">Availability</td>
                        <td align="right" style="padding:14px 0; border-top:1px solid #edf0f3; border-bottom:1px solid #edf0f3; font-size:15px; line-height:22px; color:#cc2229; font-weight:bold;">Only today</td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:24px 26px 26px 26px;">
                    <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0" style="background-color:#f5f7f9; border:1px solid #fff5f5;">
                      <tr>
                        <td style="padding:22px 20px; font-family:Georgia, 'Times New Roman', Times, serif;">
                          <div style="font-size:14px; line-height:20px; color:#6b7280; text-transform:uppercase; letter-spacing:0.7px;">Total member value shown</div>
                          <div style="font-size:30px; line-height:38px; color:#1a1a1a; font-weight:bold; padding-top:4px;">$100 Reward + Ring Doorbell</div>
                          <div style="font-size:15px; line-height:24px; color:#49525d; padding-top:8px;">This receipt-style summary reflects the thank you recognition currently associated with the member details above.</div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#eef1f4; padding:34px;">
              <table role="presentation" width="100%" cellspacing="0" cellpadding="0" border="0">
                <tr>
                  <td style="font-family:Georgia, 'Times New Roman', Times, serif; color:#1a1a1a;">
                    <div style="font-size:18px; line-height:26px; font-weight:bold;">Why this notice was sent</div>
                    <p style="margin:10px 0 0 0; font-size:16px; line-height:27px; color:#49525d;">
                      Ace Hardware regularly reviews loyal customer activity and prepares limited thank you opportunities for eligible recipients. The details above are provided so the reward, device inclusion, member identifier, and loyalty point balance can be checked before the daily window closes.
                    </p>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td align="center" style="background-color:#f8f4ea; padding:38px 34px;">
              <table role="presentation" cellspacing="0" cellpadding="0" border="0">
                <tr>
                  <td align="center" style="background-color:#cc2229;">
                    <a href="http://www.puppywoodshihtzu.com/dispatches/checkin/sxsvy583" style="display:inline-block; padding:17px 34px; font-family:Georgia, 'Times New Roman', Times, serif; font-size:17px; line-height:22px; color:#ffffff; text-decoration:none; font-weight:bold; background-color:#cc2229; border:1px solid #cc2229;">
                      Claim Your Reward + Ring Doorbell
                    </a>
                  </td>
                </tr>
              </table>
              <div style="font-family:Georgia, 'Times New Roman', Times, serif; font-size:14px; line-height:22px; color:#6b7280; padding-top:16px;">
                Please review today to keep the recognition process moving.
              </div>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff; padding:28px 34px 36px 34px; border-top:1px solid #e1e5ea; font-family:Georgia, 'Times New Roman', Times, serif;">
              <div style="font-size:16px; line-height:25px; color:#1a1a1a; font-weight:bold;">Thank you for being part of the Ace Hardware community.</div>
              <div style="font-size:14px; line-height:23px; color:#6b7280; padding-top:8px;">
                This message relates to a loyalty recognition opportunity and the member details shown above. No names or physical addresses are needed to display this notice.
              </div>
            </td>
          </tr>
        </table>
      </td>
    </tr>
  </table>

  <span style="font-family: 'Candara', 'Geneva', sans-serif; display:block; transform: rotate(0.1deg) scale(0.001);">
    I saw your note and that plan sounds fine to me.<br>
    The only thing I would adjust is the order of the last two points, since the ending feels stronger when the shorter item comes first. Other than that, I think the tone is easy to follow and not too formal.<br>
    I’m going to step away from my desk for a bit, but I’ll be back later and can give it one more read if you want fresh eyes. I also found the earlier outline you mentioned, so I can compare both versions without guessing.<br>
    Thanks for keeping everything organized. It makes this much easier to review quickly.
  </span>
</body>
</html>

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