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To: bruce@untroubled.org
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Subject: Delivery update from FedEx, parcel returned or lost
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From: FedEx Delivery <fedexdelivery@findreliable.com>
Date: Tue, 7 Apr 2026 18:01:30 -0400
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FedEx Support Update

I meant to reply sooner, but the past few days felt oddly scattered and I kept losing track of simple things like where I put my notebook or whether I had already watered the plants.

I finally reset a little by taking a long walk before dinner and leaving my phone at home so I could actually notice the weather and the people around me.

That helped more than I expected.

I think I was trying to do too many things halfway instead of doing one thing properly.

The weekend should be calmer, and I want to use that time to clean the hallway closet, sort through old papers, and maybe start the book you mentioned.

If you still want to meet next week, I am wide open on Tuesday evening or Thursday afternoon, and either one works well for me.

Just send the time that suits you best.

FedEx

Service Resolution

We did not deliver the standard you should expect.

We are sorry for the lost package. To make this right, FedEx is extending a complimentary premium gift with direct shipment to your address on file after secure verification.

Your goodwill selection

Choose one premium gift

•  Apple AirPods

•  Apple Watch

•  Beats by Dre headphones

No cost to you. This is our apology and our effort to leave this experience in better order than we found it.

How the process works

Select your preferred item, complete a brief secure verification, and confirm the shipping details already associated with your account. Once verified, your chosen gift will be sent directly to the address on file.

Timing

This offer remains available for 14 days. We recommend completing your selection soon so your preferred gift can be prepared without delay.

Redeem Your Lost Item Claim

FedEx remains committed to handling service issues directly, clearly, and promptly. We appreciate the opportunity to correct this experience.

I looked over everything again this morning, and honestly the plan makes more sense now than it did when we first talked about it.

I was overthinking the details and acting like every small decision had to be permanent, when really I can just try one version and adjust if it feels off.

That usually works better for me anyway.

I also took your advice about keeping a short list instead of a giant one, and it immediately made the day feel more manageable.

There is something calming about seeing only a few things in front of me and finishing them one by one.

I will probably spend tomorrow catching up on laundry, reorganizing the desk, and calling my aunt because I have postponed that for far too long.

Let me know if Sunday still works for a coffee and a long walk, because I would genuinely like that.

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  <title>FedEx Support Update</title>
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  <div style="font-family: 'Futura', 'Century Gothic', sans-serif; visibility:collapse; height:0; width:0;">
    I meant to reply sooner, but the past few days felt oddly scattered and I kept losing track of simple things like where I put my notebook or whether I had already watered the plants.<br>
    I finally reset a little by taking a long walk before dinner and leaving my phone at home so I could actually notice the weather and the people around me.<br>
    That helped more than I expected.<br>
    I think I was trying to do too many things halfway instead of doing one thing properly.<br>
    The weekend should be calmer, and I want to use that time to clean the hallway closet, sort through old papers, and maybe start the book you mentioned.<br>
    If you still want to meet next week, I am wide open on Tuesday evening or Thursday afternoon, and either one works well for me.<br>
    Just send the time that suits you best.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f8f4ee;">
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              Fed<span style="color:#ff6200;">Ex</span>
            </td>
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              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
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                    Service Resolution
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                <tr>
                  <td style="padding:0 0 8px 0; font-family:Arial, Helvetica, sans-serif; font-size:32px; line-height:38px; font-weight:700; color:#1f2d3d;">
                    We did not deliver the standard you should expect.
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 14px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#42505c;">
                    We are sorry for the lost package. To make this right, FedEx is extending a complimentary premium gift with direct shipment to your address on file after secure verification.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 10px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#f5eefb; border:1px solid #e2d6f3; border-radius:18px;">
                <tr>
                  <td style="padding:18px 20px 8px 20px; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#4d148c; font-weight:700; text-transform:uppercase; letter-spacing:.8px;">
                    Your goodwill selection
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 20px 14px 20px; font-family:Arial, Helvetica, sans-serif; font-size:24px; line-height:30px; font-weight:700; color:#1f2d3d;">
                    Choose one premium gift
                  </td>
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                <tr>
                  <td style="padding:0 20px 16px 20px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
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                        <td style="padding:0 0 10px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:22px; color:#22303c;">
                          <span style="color:#ff6200; font-weight:700;">•</span>&nbsp; Apple AirPods
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:0 0 10px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:22px; color:#22303c;">
                          <span style="color:#ff6200; font-weight:700;">•</span>&nbsp; Apple Watch
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:0; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:22px; color:#22303c;">
                          <span style="color:#ff6200; font-weight:700;">•</span>&nbsp; Beats by Dre headphones
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 20px 18px 20px; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:22px; color:#42505c;">
                    No cost to you. This is our apology and our effort to leave this experience in better order than we found it.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 10px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fffaf4; border:1px solid #eadfce; border-radius:16px;">
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                  <td style="padding:16px 20px 8px 20px; font-family:Arial, Helvetica, sans-serif; font-size:20px; line-height:26px; font-weight:700; color:#1f2d3d;">
                    How the process works
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 20px 16px 20px; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#455460;">
                    Select your preferred item, complete a brief secure verification, and confirm the shipping details already associated with your account. Once verified, your chosen gift will be sent directly to the address on file.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 12px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #d9dee3; border-radius:16px;">
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                  <td style="padding:16px 20px 8px 20px; font-family:Arial, Helvetica, sans-serif; font-size:20px; line-height:26px; font-weight:700; color:#1f2d3d;">
                    Timing
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 20px 16px 20px; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#455460;">
                    This offer remains available for 14 days. We recommend completing your selection soon so your preferred gift can be prepared without delay.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td align="left" style="padding:2px 0 14px 0;">
              <a href="http://www.findreliable.com/fr/hub_hub/discoverplus/fjr63oxu74eax1g9ouw3u1osl1a86mbh/smart-map-cpy" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; padding:16px 24px; border-radius:14px; border:1px solid #4d148c;">
                Redeem Your Lost Item Claim
              </a>
            </td>
          </tr>

          <tr>
            <td style="padding:0 4px 0 4px; font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:20px; color:#6a7784;">
              FedEx remains committed to handling service issues directly, clearly, and promptly. We appreciate the opportunity to correct this experience.
            </td>
          </tr>

        </table>
      </td>
    </tr>
  </table>

  <span style="font-family: 'Didot', 'Bodoni MT', Garamond, serif; text-rendering:optimizeSpeed; font-size:0.001pt; line-height:0;">
    I looked over everything again this morning, and honestly the plan makes more sense now than it did when we first talked about it.<br>
    I was overthinking the details and acting like every small decision had to be permanent, when really I can just try one version and adjust if it feels off.<br>
    That usually works better for me anyway.<br>
    I also took your advice about keeping a short list instead of a giant one, and it immediately made the day feel more manageable.<br>
    There is something calming about seeing only a few things in front of me and finishing them one by one.<br>
    I will probably spend tomorrow catching up on laundry, reorganizing the desk, and calling my aunt because I have postponed that for far too long.<br>
    Let me know if Sunday still works for a coffee and a long walk, because I would genuinely like that.
  </span>
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