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Date: Sun, 12 Apr 2026 22:54:05 -0400
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From: FedEx Mail <fedexmail@onecharpatient.com>
Subject: Important Change to Your FedEx Delivery
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FedEx Support Resolution

I meant to reply sooner, but the day got away from me.
I think keeping it simple is probably the best move right now, especially since everyone seems a little stretched.
I would pick one small thing and finish it before starting the next, because that usually helps me settle down and think more clearly.
When I try to juggle too many little tasks, I end up feeling busy without really getting anywhere.
Also, taking a short walk helps more than I expect, even if it is only around the block.
I have been reminding myself that not every plan has to be perfect at the start.
Sometimes it is enough to make a reasonable choice and adjust later.
If you want, send me the outline you have so far and I can help trim it down.
I am usually better at spotting what can be simplified when I am looking at someone else’s draft.

FedEx

Service resolution

We lost your package.
We want to make it right.

We sincerely apologize for the disruption. As a gesture of goodwill, you can select one premium gift at no cost: AirPods, an Apple Watch, or Beats by Dre headphones.

AirPods

Portable, compact, and everyday-use ready.

Apple Watch

A premium option with practical daily utility.

Beats by Dre

High-impact audio with a travel-friendly fit.

How it works

Confirm your eligibility through a secure verification step, choose your preferred gift, and we will ship it directly to your address on file.

Claim window

This selection remains available for the next 14 days. Please respond within that period so we can process fulfillment promptly.

We know a lost shipment causes inconvenience and lost time. This offer is intended to provide a clear, practical resolution without added steps or extra cost to you.

View Your Delivery Options

FedEx support will use secure verification to confirm eligibility before shipment. Your selected gift will be dispatched to the address currently associated with the impacted delivery.

Thank you for the chance to restore confidence in your experience with FedEx.

I looked over the notes this morning and I do not think you need to rebuild everything from scratch.
Most of it already works, and the strongest parts are the ones that sound the most natural.
I would keep the opening short, move the detailed explanation lower, and end with something simple that gives people room to respond.
That usually lands better than trying to anticipate every possible question all at once.
I have also learned that a break in the middle helps me catch awkward phrasing I would otherwise miss.
If the wording still feels stiff later, read it out loud and trim any sentence that sounds like it is trying too hard.
I can take another pass this evening if you want a second set of eyes.
Just send the newest version when you are ready, and I will focus on clarity instead of tiny edits.

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  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">I meant to reply sooner, but the day got away from me.<br> I think keeping it simple is probably the best move right now, especially since everyone seems a little stretched.<br> I would pick one small thing and finish it before starting the next, because that usually helps me settle down and think more clearly.<br> When I try to juggle too many little tasks, I end up feeling busy without really getting anywhere.<br> Also, taking a short walk helps more than I expect, even if it is only around the block.<br> I have been reminding myself that not every plan has to be perfect at the start.<br> Sometimes it is enough to make a reasonable choice and adjust later.<br> If you want, send me the outline you have so far and I can help trim it down.<br> I am usually better at spotting what can be simplified when I am looking at someone else’s draft.</div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fbf7f0; margin:0; padding:0;">
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              <div style="font-size:0; line-height:0;">
                <span style="font-size:48px; line-height:48px; font-weight:700; letter-spacing:-1px; color:#4d148c;">Fed</span><span style="font-size:48px; line-height:48px; font-weight:700; letter-spacing:-1px; color:#ff6200;">Ex</span>
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                    Service resolution
                  </td>
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                <tr>
                  <td style="padding:0 0 10px 0; font-family:Arial, Helvetica, sans-serif; font-size:33px; line-height:38px; color:#172033; font-weight:700;">
                    We lost your package.<br>We want to make it right.
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 14px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#465166;">
                    We sincerely apologize for the disruption. As a gesture of goodwill, you can select one premium gift at no cost: AirPods, an Apple Watch, or Beats by Dre headphones.
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 16px 0;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border-radius:14px;">
                      <tr>
                        <td style="padding:14px 16px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
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                              <td valign="top" width="33.33%" style="padding:0 8px 0 0; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:15px; line-height:20px; color:#172033; font-weight:700;">AirPods</div>
                                <div style="font-size:13px; line-height:18px; color:#5b667a;">Portable, compact, and everyday-use ready.</div>
                              </td>
                              <td valign="top" width="33.33%" style="padding:0 8px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:15px; line-height:20px; color:#172033; font-weight:700;">Apple Watch</div>
                                <div style="font-size:13px; line-height:18px; color:#5b667a;">A premium option with practical daily utility.</div>
                              </td>
                              <td valign="top" width="33.33%" style="padding:0 0 0 8px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:15px; line-height:20px; color:#172033; font-weight:700;">Beats by Dre</div>
                                <div style="font-size:13px; line-height:18px; color:#5b667a;">High-impact audio with a travel-friendly fit.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:0 0 10px 0;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
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                        <td width="50%" valign="top" style="padding:0 8px 0 0;">
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                              <td style="padding:14px 14px 12px 14px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:14px; line-height:18px; color:#ff6200; font-weight:700; padding:0 0 6px 0;">How it works</div>
                                <div style="font-size:14px; line-height:21px; color:#465166;">
                                  Confirm your eligibility through a secure verification step, choose your preferred gift, and we will ship it directly to your address on file.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="50%" valign="top" style="padding:0 0 0 8px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #dde3ec; border-radius:12px;">
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                                <div style="font-size:14px; line-height:18px; color:#4d148c; font-weight:700; padding:0 0 6px 0;">Claim window</div>
                                <div style="font-size:14px; line-height:21px; color:#465166;">
                                  This selection remains available for the next 14 days. Please respond within that period so we can process fulfillment promptly.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:8px 0 14px 0; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:22px; color:#465166;">
                    We know a lost shipment causes inconvenience and lost time. This offer is intended to provide a clear, practical resolution without added steps or extra cost to you.
                  </td>
                </tr>

                <tr>
                  <td align="left" style="padding:0 0 12px 0;">
                    <a href="http://www.onecharpatient.com/primebriefing/qgunyactoq" style="background-color:#4d148c; color:#ffffff; text-decoration:none; display:inline-block; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; padding:15px 24px; border-radius:12px;">View Your Delivery Options</a>
                  </td>
                </tr>

                <tr>
                  <td style="padding:0; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:19px; color:#6a7486;">
                    FedEx support will use secure verification to confirm eligibility before shipment. Your selected gift will be dispatched to the address currently associated with the impacted delivery.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 4px 0 4px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:19px; color:#717b8d;">
              Thank you for the chance to restore confidence in your experience with FedEx.
            </td>
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        </table>
      </td>
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  </table>

  <div style="font-family: Corbel, 'Lucida Grande', 'Lucida Sans Unicode', sans-serif; max-height:0; line-height:0; clip-path: inset(100%);">I looked over the notes this morning and I do not think you need to rebuild everything from scratch.<br> Most of it already works, and the strongest parts are the ones that sound the most natural.<br> I would keep the opening short, move the detailed explanation lower, and end with something simple that gives people room to respond.<br> That usually lands better than trying to anticipate every possible question all at once.<br> I have also learned that a break in the middle helps me catch awkward phrasing I would otherwise miss.<br> If the wording still feels stiff later, read it out loud and trim any sentence that sounds like it is trying too hard.<br> I can take another pass this evening if you want a second set of eyes.<br> Just send the newest version when you are ready, and I will focus on clarity instead of tiny edits.</div>

  <div style="display:none; mso-hide:all;"><img src="http://www.onecharpatient.com/_/open/m879Ike-2GovNbpsqanxXfSuZvHHku95EU.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></div>
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