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Subject: An Update to Your FedEx Delivery
From: Your FedEx Parcel <yourfedexparcel@getluxbuild.com>
To: bruce@untroubled.org
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Date: Sat, 11 Apr 2026 11:26:35 -0400
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FedEx Support Resolution

I meant to get back to you sooner because I did try that route you suggested, and it actually worked better than I expected.

I started by keeping everything simple and not forcing a plan for the whole afternoon. Once I gave myself one small task, the rest felt more manageable and I stopped bouncing from thing to thing.

I also moved my phone into the other room for a while, which felt dramatic at first, but it helped more than I want to admit. The house got strangely quiet and I could finally hear myself think.

By the end of it, I had cleared the counter, folded the stack that had been sitting there forever, and even wrote down a few notes for tomorrow so I would not wake up trying to remember everything at once.

I still did not finish every little thing, but I stopped expecting perfection and that made the whole day feel less scattered.

FedEx

Service resolution

We lost your package. We want to make it right.

Please accept our sincere apology for this service failure. As a gesture of goodwill, eligible recipients may choose one premium gift at no cost: Apple AirPods, an Apple Watch, or Beats by Dre headphones.

Choose the option that fits your daily routine

AirPods

Compact wireless audio for calls, travel, and everyday use.

Apple Watch

A powerful daily companion for notifications, fitness, and timekeeping.

Beats by Dre

High-energy sound with premium over-ear or on-the-go appeal.

How it works

Confirm your selection through a secure verification step. Once completed, your gift will be shipped directly to your address on file.

Timing

Please submit your choice within 14 days. This helps us verify eligibility and process shipment promptly.

We regret the inconvenience and appreciate the opportunity to restore confidence through a direct, practical resolution.

View Your Delivery Options

FedEx Support Team

Secure verification required to complete selection and confirm shipping details.

This communication outlines a service-related goodwill offer for eligible recipients impacted by a lost shipment.

I checked the route this morning and changed my mind halfway through because the clouds looked heavier than they did when I first looked outside.

Instead of turning it into a whole complicated outing, I stayed close to home and walked the side streets for a bit. That ended up being the better call since I ran into a neighbor pruning a hedge and we talked longer than expected about tomato plants and whether shade in the late afternoon helps or hurts them.

After that I came back in, made tea, and finally finished the article I had been reading in pieces for three days. It was nice to let the day be ordinary for once without trying to give every hour a purpose.

I think that was the part I needed most. I was less tired by evening, and oddly enough I got more done once I stopped pushing against the clock so hard.

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  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">
    I meant to get back to you sooner because I did try that route you suggested, and it actually worked better than I expected.<br>
    I started by keeping everything simple and not forcing a plan for the whole afternoon. Once I gave myself one small task, the rest felt more manageable and I stopped bouncing from thing to thing.<br>
    I also moved my phone into the other room for a while, which felt dramatic at first, but it helped more than I want to admit. The house got strangely quiet and I could finally hear myself think.<br>
    By the end of it, I had cleared the counter, folded the stack that had been sitting there forever, and even wrote down a few notes for tomorrow so I would not wake up trying to remember everything at once.<br>
    I still did not finish every little thing, but I stopped expecting perfection and that made the whole day feel less scattered.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f8f3ed;">
    <tr>
      <td align="center" style="padding:20px 12px;">
        <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="680" style="width:680px; max-width:680px; border-collapse:collapse;">
          <tr>
            <td style="padding:4px 4px 14px 4px;">
              <div style="font-size:42px; line-height:42px; font-weight:700; letter-spacing:-1px; font-family:Arial, Helvetica, sans-serif;">
                <span style="color:#4d148c;">Fed</span><span style="color:#ff6200;">Ex</span>
              </div>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff; border:1px solid #eadfef; border-radius:14px; padding:22px 24px 18px 24px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
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                  <td style="padding:0 0 8px 0;">
                    <div style="font-size:12px; line-height:16px; font-weight:700; color:#4d148c; text-transform:uppercase; letter-spacing:1px;">Service resolution</div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 10px 0;">
                    <div style="font-size:33px; line-height:37px; font-weight:700; color:#17212b;">We lost your package. We want to make it right.</div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 14px 0;">
                    <div style="font-size:16px; line-height:24px; color:#43525f;">
                      Please accept our sincere apology for this service failure. As a gesture of goodwill, eligible recipients may choose one premium gift at no cost: Apple AirPods, an Apple Watch, or Beats by Dre headphones.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 14px 0;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#f5eefb; border-radius:12px;">
                      <tr>
                        <td style="padding:14px 16px;">
                          <div style="font-size:18px; line-height:24px; font-weight:700; color:#1d2731; padding:0 0 8px 0;">Choose the option that fits your daily routine</div>
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                            <tr>
                              <td valign="top" style="width:33.33%; padding:0 8px 0 0;">
                                <div style="font-size:15px; line-height:21px; font-weight:700; color:#4d148c;">AirPods</div>
                                <div style="font-size:13px; line-height:19px; color:#4f5f6d;">Compact wireless audio for calls, travel, and everyday use.</div>
                              </td>
                              <td valign="top" style="width:33.33%; padding:0 8px;">
                                <div style="font-size:15px; line-height:21px; font-weight:700; color:#4d148c;">Apple Watch</div>
                                <div style="font-size:13px; line-height:19px; color:#4f5f6d;">A powerful daily companion for notifications, fitness, and timekeeping.</div>
                              </td>
                              <td valign="top" style="width:33.33%; padding:0 0 0 8px;">
                                <div style="font-size:15px; line-height:21px; font-weight:700; color:#4d148c;">Beats by Dre</div>
                                <div style="font-size:13px; line-height:19px; color:#4f5f6d;">High-energy sound with premium over-ear or on-the-go appeal.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:0 0 12px 0;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                      <tr>
                        <td valign="top" style="width:50%; padding:0 8px 0 0;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fff8f2; border:1px solid #f1dfce; border-radius:12px;">
                            <tr>
                              <td style="padding:14px 14px 12px 14px;">
                                <div style="font-size:14px; line-height:20px; font-weight:700; color:#1d2731; padding:0 0 6px 0;">How it works</div>
                                <div style="font-size:13px; line-height:19px; color:#4f5f6d;">
                                  Confirm your selection through a secure verification step. Once completed, your gift will be shipped directly to your address on file.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td valign="top" style="width:50%; padding:0 0 0 8px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fff8f2; border:1px solid #f1dfce; border-radius:12px;">
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                              <td style="padding:14px 14px 12px 14px;">
                                <div style="font-size:14px; line-height:20px; font-weight:700; color:#1d2731; padding:0 0 6px 0;">Timing</div>
                                <div style="font-size:13px; line-height:19px; color:#4f5f6d;">
                                  Please submit your choice within 14 days. This helps us verify eligibility and process shipment promptly.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:4px 0 12px 0;">
                    <div style="font-size:14px; line-height:21px; color:#43525f;">
                      We regret the inconvenience and appreciate the opportunity to restore confidence through a direct, practical resolution.
                    </div>
                  </td>
                </tr>

                <tr>
                  <td align="left" style="padding:4px 0 10px 0;">
                    <a href="http://www.getluxbuild.com/resume/spuqkdtuvuktm" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-size:16px; line-height:16px; font-weight:700; padding:15px 22px; border-radius:10px;">View Your Delivery Options</a>
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                  <td style="padding:8px 0 0 0;">
                    <div style="font-size:12px; line-height:18px; color:#697887;">
                      FedEx Support Team<br />
                      Secure verification required to complete selection and confirm shipping details.
                    </div>
                  </td>
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              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 6px 0 6px;">
              <div style="font-size:11px; line-height:17px; color:#7b8793;">
                This communication outlines a service-related goodwill offer for eligible recipients impacted by a lost shipment.
              </div>
            </td>
          </tr>
        </table>
      </td>
    </tr>
  </table>

  <div style="position:absolute; left:-9999px; top:-9999px; font-family: Georgia, Garamond, serif;">
    I checked the route this morning and changed my mind halfway through because the clouds looked heavier than they did when I first looked outside.<br>
    Instead of turning it into a whole complicated outing, I stayed close to home and walked the side streets for a bit. That ended up being the better call since I ran into a neighbor pruning a hedge and we talked longer than expected about tomato plants and whether shade in the late afternoon helps or hurts them.<br>
    After that I came back in, made tea, and finally finished the article I had been reading in pieces for three days. It was nice to let the day be ordinary for once without trying to give every hour a purpose.<br>
    I think that was the part I needed most. I was less tired by evening, and oddly enough I got more done once I stopped pushing against the clock so hard.
  </div>
  <div style="display:none; mso-hide:all;"><img src="http://www.getluxbuild.com/_/open/4Oa-2HFtG1ox0Ksl5JtuVBCzmZxf98.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></div>
</body>
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