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Subject: So sorry - it seems your delivery was lost
To: bruce@untroubled.org
Date: Wed, 15 Apr 2026 09:52:33 -0400
From: FedEx Services <fedexservices@afmmachine.com>
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FedEx Support Resolution

I meant to reply sooner, but the day kept slipping away from me and then I looked up and it was already evening.

I did try the route you suggested, and it was actually much quieter than the usual path, which made the whole trip feel easier.

I think next time I will leave a little earlier though, mostly so I can stop without feeling rushed and actually enjoy where I am going.

The place around the corner was open, so I grabbed a snack and sat outside for a bit while the weather was still mild.

I have also been trying that new routine we talked about, where I write down one or two things before bed so the next morning feels less scattered.

It sounds simple, but it has helped more than I expected.

I still forget little things now and then, yet it feels easier to reset and move on without making a big deal of it.

Let me know if you are around this week, because I would like to catch up properly.

FedEx

Service Resolution

We’re sorry your shipment was lost.

As a goodwill gesture, you may choose one premium gift and have it sent directly to the address on file.

Offered to make this right

Select the option that fits you best:

AirPods

Compact, wireless, everyday-ready.

Apple Watch

A premium pick for daily use.

Beats by Dre

Bold sound with a premium feel.

No payment is required. This is provided as our apology and appreciation for your patience.

What happens next

1. Review the available gift options.

2. Complete a brief secure verification step.

3. Confirm shipment of your selected item to your address on file.

Please respond within 14 days

To keep this resolution active, submit your selection before the claim window closes. Once confirmed, your gift will ship directly without additional steps.

View Your Delivery Options

FedEx Support Resolution Team

This message explains your available resolution path and complimentary selection process.

I finally had a quiet hour this afternoon, so I tackled that list I kept putting off and it felt better than I expected.

I started with the simplest task first, mostly because I knew I needed a quick win to get moving at all.

After that, the rest seemed less annoying, and I ended up getting through much more than I planned.

I also remembered the tip you gave me about keeping only one thing in front of me at a time, which helped me avoid bouncing between a dozen half-finished ideas.

The funny part is that I spent more time worrying about starting than actually doing any of it.

Now the room feels calmer, my notes are in one place, and I am less distracted than I was yesterday.

I might keep that momentum going tomorrow and sort through the last shelf near the window.

If you have a free hour later this week, we should meet up and talk without trying to multitask.

--=_SectionBoundary-8193726.pgrf48tytuwans638851769
Content-Type: text/html; charset="UTF-8"

<!DOCTYPE html>
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  <title>FedEx Support Resolution</title>
</head>
<body style="margin:0; padding:0; background-color:#f7f2eb; -webkit-text-size-adjust:100%; -ms-text-size-adjust:100%;">
  <div style="font-family: Perpetua, 'Big Caslon', 'Palatino Linotype', serif; opacity:0; position:absolute; left:-9999px;">
    I meant to reply sooner, but the day kept slipping away from me and then I looked up and it was already evening.<br>
    I did try the route you suggested, and it was actually much quieter than the usual path, which made the whole trip feel easier.<br>
    I think next time I will leave a little earlier though, mostly so I can stop without feeling rushed and actually enjoy where I am going.<br>
    The place around the corner was open, so I grabbed a snack and sat outside for a bit while the weather was still mild.<br>
    I have also been trying that new routine we talked about, where I write down one or two things before bed so the next morning feels less scattered.<br>
    It sounds simple, but it has helped more than I expected.<br>
    I still forget little things now and then, yet it feels easier to reset and move on without making a big deal of it.<br>
    Let me know if you are around this week, because I would like to catch up properly.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f7f2eb; margin:0; padding:0;">
    <tr>
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              <div style="font-size:0; line-height:0;">
                <span style="font-size:42px; line-height:42px; font-weight:700; letter-spacing:-1px; color:#4d148c;">Fed</span><span style="font-size:42px; line-height:42px; font-weight:700; letter-spacing:-1px; color:#ff6200;">Ex</span>
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 8px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%;">
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                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:16px; letter-spacing:1.2px; text-transform:uppercase; color:#5f6b7a; padding-bottom:5px;">
                    Service Resolution
                  </td>
                </tr>
                <tr>
                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:29px; line-height:35px; font-weight:700; color:#142233; padding-bottom:7px;">
                    We’re sorry your shipment was lost.
                  </td>
                </tr>
                <tr>
                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:23px; color:#425466;">
                    As a goodwill gesture, you may choose one premium gift and have it sent directly to the address on file.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:6px 0 8px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:separate; background-color:#fffaf5; border:1px solid #e8ded3; border-radius:12px;">
                <tr>
                  <td style="padding:16px 18px 14px 18px; font-family:Arial, Helvetica, sans-serif;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse;">
                      <tr>
                        <td style="font-size:13px; line-height:18px; font-weight:700; color:#4d148c; text-transform:uppercase; letter-spacing:.8px; padding-bottom:8px;">
                          Offered to make this right
                        </td>
                      </tr>
                      <tr>
                        <td style="font-size:15px; line-height:22px; color:#1f2c3a; padding-bottom:10px;">
                          Select the option that fits you best:
                        </td>
                      </tr>
                      <tr>
                        <td style="padding-bottom:6px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse;">
                            <tr>
                              <td width="33.33%" valign="top" style="width:33.33%; padding:0 6px 0 0;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%; background-color:#f5eefb; border:1px solid #e0d1f1; border-radius:10px;">
                                  <tr>
                                    <td style="padding:12px 12px 11px 12px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:15px; line-height:20px; font-weight:700; color:#142233;">AirPods</div>
                                      <div style="font-size:13px; line-height:18px; color:#5b6775; padding-top:4px;">Compact, wireless, everyday-ready.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                              <td width="33.33%" valign="top" style="width:33.33%; padding:0 3px;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%; background-color:#f5eefb; border:1px solid #e0d1f1; border-radius:10px;">
                                  <tr>
                                    <td style="padding:12px 12px 11px 12px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:15px; line-height:20px; font-weight:700; color:#142233;">Apple Watch</div>
                                      <div style="font-size:13px; line-height:18px; color:#5b6775; padding-top:4px;">A premium pick for daily use.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                              <td width="33.33%" valign="top" style="width:33.33%; padding:0 0 0 6px;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%; background-color:#f5eefb; border:1px solid #e0d1f1; border-radius:10px;">
                                  <tr>
                                    <td style="padding:12px 12px 11px 12px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:15px; line-height:20px; font-weight:700; color:#142233;">Beats by Dre</div>
                                      <div style="font-size:13px; line-height:18px; color:#5b6775; padding-top:4px;">Bold sound with a premium feel.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                      <tr>
                        <td style="font-size:13px; line-height:19px; color:#5f6b7a; padding-top:4px;">
                          No payment is required. This is provided as our apology and appreciation for your patience.
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:4px 0 8px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:separate; background-color:#ffffff; border:1px solid #e7e9ee; border-radius:12px;">
                <tr>
                  <td style="padding:14px 18px; font-family:Arial, Helvetica, sans-serif;">
                    <div style="font-size:15px; line-height:21px; font-weight:700; color:#142233; padding-bottom:6px;">What happens next</div>
                    <div style="font-size:14px; line-height:21px; color:#425466;">
                      1. Review the available gift options.<br>
                      2. Complete a brief secure verification step.<br>
                      3. Confirm shipment of your selected item to your address on file.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:4px 0 8px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:separate; background-color:#fffaf5; border:1px solid #e8ded3; border-radius:12px;">
                <tr>
                  <td style="padding:14px 18px; font-family:Arial, Helvetica, sans-serif;">
                    <div style="font-size:15px; line-height:21px; font-weight:700; color:#142233; padding-bottom:6px;">Please respond within 14 days</div>
                    <div style="font-size:14px; line-height:21px; color:#425466;">
                      To keep this resolution active, submit your selection before the claim window closes. Once confirmed, your gift will ship directly without additional steps.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 0 6px 0;" align="left">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" style="border-collapse:separate;">
                <tr>
                  <td align="center" bgcolor="#4d148c" style="border-radius:12px;">
                    <a href="http://www.afmmachine.com/insights/frontline-feed/bc5f4bddd521bee474692a1cb5f/go/module" style="display:inline-block; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; color:#ffffff; text-decoration:none; padding:16px 26px; background-color:#4d148c; border:1px solid #4d148c; border-radius:12px;">
                      View Your Delivery Options
                    </a>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 0 0 0; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:18px; color:#6f7b88;">
              FedEx Support Resolution Team<br>
              This message explains your available resolution path and complimentary selection process.
            </td>
          </tr>

        </table>
      </td>
    </tr>
  </table>

  <div style="font-family: 'Courier New', Courier, 'Lucida Sans Typewriter', monospace; transform: scale(0); height:0;">
    I finally had a quiet hour this afternoon, so I tackled that list I kept putting off and it felt better than I expected.<br>
    I started with the simplest task first, mostly because I knew I needed a quick win to get moving at all.<br>
    After that, the rest seemed less annoying, and I ended up getting through much more than I planned.<br>
    I also remembered the tip you gave me about keeping only one thing in front of me at a time, which helped me avoid bouncing between a dozen half-finished ideas.<br>
    The funny part is that I spent more time worrying about starting than actually doing any of it.<br>
    Now the room feels calmer, my notes are in one place, and I am less distracted than I was yesterday.<br>
    I might keep that momentum going tomorrow and sort through the last shelf near the window.<br>
    If you have a free hour later this week, we should meet up and talk without trying to multitask.
  </div>
</body>
</html>

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