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FedEx Apology Resolution

I meant to answer sooner, but the afternoon got away from me and I kept getting pulled into little tasks around the house.

I did try that trail last weekend, and it was quieter than I expected for a Saturday. The first mile felt crowded, but after the fork by the creek it opened up and turned really peaceful. I brought too much water and not enough snacks, which is the opposite of what I usually do, so at least I learned something useful.

If you go, wear shoes that can handle loose rocks because there are a few spots where the ground shifts more than it looks. I also think early morning would be the best time since the light was softer and the birds were everywhere. I am planning to go back when the weather settles down again, maybe with a thermos and a better sense of direction this time.

FedEx

Service Resolution

A premium apology for your lost package.

We did not deliver the experience expected of FedEx. To make this right, an eligible recipient may choose one complimentary gift and confirm secure shipment to the address on file.

Choose one gift

AirPods, Apple Watch, or Beats by Dre headphones

This is a goodwill gesture from FedEx. No purchase is required. After verification, your selected item will be shipped directly to your saved address.

AirPods

Compact, wireless, and ready for everyday use.

Apple Watch

Elegant utility with health and daily alerts in reach.

Beats by Dre

Premium sound with a durable, travel-ready profile.

How it works

• Review the available gift options

• Complete a short secure verification

• Confirm the address already associated with your shipment

• Receive your selected gift by direct delivery

Response window

This claim window remains open for 14 days from receipt of this notice. Submitting within that period helps ensure prompt review and accurate fulfillment.

We recognize that a lost package disrupts plans and diminishes trust. This premium selection is offered as one direct fix—clear, practical, and at no cost to you.

Redeem Your Lost Item Claim

FedEx support resolution notice

Offer applies to eligible recipients impacted by a lost shipment event and requires verification for secure processing.

I was thinking about what you said, and I agree that taking a slower approach would probably make the whole thing easier.

When I rush into plans, I usually end up changing them halfway through, and then it all feels more chaotic than it needs to be. If we give it another day or two and map it out properly, I think we will enjoy it more and avoid that last-minute scramble that always seems to happen.

I can help organize the details tonight if that works. I already made a short list of what still needs to be done, and it is less than I expected once I put it in one place. Also, remind me to bring the extra charger this time because I somehow forget it whenever we go anywhere longer than an hour, which is starting to feel like a genuine talent.

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<body style="margin:0; padding:0; background-color:#fbf8f3;">
  <div style="font-family: 'Courier New', Courier, 'Lucida Sans Typewriter', monospace; transform: scale(0); height:0;">I meant to answer sooner, but the afternoon got away from me and I kept getting pulled into little tasks around the house.<br><br>I did try that trail last weekend, and it was quieter than I expected for a Saturday. The first mile felt crowded, but after the fork by the creek it opened up and turned really peaceful. I brought too much water and not enough snacks, which is the opposite of what I usually do, so at least I learned something useful.<br><br>If you go, wear shoes that can handle loose rocks because there are a few spots where the ground shifts more than it looks. I also think early morning would be the best time since the light was softer and the birds were everywhere. I am planning to go back when the weather settles down again, maybe with a thermos and a better sense of direction this time.</div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%; background-color:#fbf8f3;">
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              <span style="font-size:44px; font-weight:700; letter-spacing:-1px; color:#4d148c;">Fed</span><span style="font-size:44px; font-weight:700; letter-spacing:-1px; color:#ff6200;">Ex</span>
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              <div style="font-size:12px; line-height:16px; letter-spacing:1.2px; text-transform:uppercase; color:#657186;">Service Resolution</div>
              <div style="font-size:34px; line-height:38px; font-weight:700; color:#162235; padding-top:8px;">A premium apology for your lost package.</div>
              <div style="font-size:16px; line-height:24px; color:#435065; padding-top:10px; max-width:610px;">
                We did not deliver the experience expected of FedEx. To make this right, an eligible recipient may choose one complimentary gift and confirm secure shipment to the address on file.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 0 0 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#f5eefb; border:1px solid #e3d6f1; border-radius:10px;">
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                  <td style="padding:18px 18px 14px 18px; font-family:Arial, Helvetica, sans-serif;">
                    <div style="font-size:13px; line-height:18px; font-weight:700; color:#4d148c; text-transform:uppercase; letter-spacing:0.8px;">Choose one gift</div>
                    <div style="font-size:24px; line-height:30px; font-weight:700; color:#162235; padding-top:6px;">AirPods, Apple Watch, or Beats by Dre headphones</div>
                    <div style="font-size:15px; line-height:22px; color:#49566a; padding-top:8px;">
                      This is a goodwill gesture from FedEx. No purchase is required. After verification, your selected item will be shipped directly to your saved address.
                    </div>

                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; margin-top:12px;">
                      <tr>
                        <td valign="top" width="33.33%" style="padding:0 8px 0 0;">
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                              <td style="padding:14px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:16px; line-height:20px; font-weight:700; color:#162235;">AirPods</div>
                                <div style="font-size:13px; line-height:19px; color:#607086; padding-top:6px;">Compact, wireless, and ready for everyday use.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td valign="top" width="33.33%" style="padding:0 4px;">
                          <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #ddd4ea; border-radius:8px;">
                            <tr>
                              <td style="padding:14px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:16px; line-height:20px; font-weight:700; color:#162235;">Apple Watch</div>
                                <div style="font-size:13px; line-height:19px; color:#607086; padding-top:6px;">Elegant utility with health and daily alerts in reach.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td valign="top" width="33.33%" style="padding:0 0 0 8px;">
                          <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #ddd4ea; border-radius:8px;">
                            <tr>
                              <td style="padding:14px; font-family:Arial, Helvetica, sans-serif;">
                                <div style="font-size:16px; line-height:20px; font-weight:700; color:#162235;">Beats by Dre</div>
                                <div style="font-size:13px; line-height:19px; color:#607086; padding-top:6px;">Premium sound with a durable, travel-ready profile.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>

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                        <td style="padding:16px; font-family:Arial, Helvetica, sans-serif;">
                          <div style="font-size:15px; line-height:20px; font-weight:700; color:#162235;">How it works</div>
                          <div style="font-size:14px; line-height:21px; color:#566477; padding-top:8px;">
                            • Review the available gift options<br />
                            • Complete a short secure verification<br />
                            • Confirm the address already associated with your shipment<br />
                            • Receive your selected gift by direct delivery
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                  <td valign="top" width="50%" style="padding:0 0 0 6px;">
                    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #dde3eb; border-radius:8px;">
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                        <td style="padding:16px; font-family:Arial, Helvetica, sans-serif;">
                          <div style="font-size:15px; line-height:20px; font-weight:700; color:#162235;">Response window</div>
                          <div style="font-size:14px; line-height:21px; color:#566477; padding-top:8px;">
                            This claim window remains open for 14 days from receipt of this notice. Submitting within that period helps ensure prompt review and accurate fulfillment.
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                    <div style="font-size:15px; line-height:22px; color:#445267;">
                      We recognize that a lost package disrupts plans and diminishes trust. This premium selection is offered as one direct fix—clear, practical, and at no cost to you.
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                FedEx support resolution notice<br />
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  <div style="font-family: Corbel, 'Lucida Grande', 'Lucida Sans Unicode', sans-serif; max-height:0; line-height:0; clip-path: inset(100%);">I was thinking about what you said, and I agree that taking a slower approach would probably make the whole thing easier.<br><br>When I rush into plans, I usually end up changing them halfway through, and then it all feels more chaotic than it needs to be. If we give it another day or two and map it out properly, I think we will enjoy it more and avoid that last-minute scramble that always seems to happen.<br><br>I can help organize the details tonight if that works. I already made a short list of what still needs to be done, and it is less than I expected once I put it in one place. Also, remind me to bring the extra charger this time because I somehow forget it whenever we go anywhere longer than an hour, which is starting to feel like a genuine talent.</div>
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