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Subject: FedEx package notice, delivery update for lost or returned shipment
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FedEx Support Update

I meant to reply sooner, but the day turned strangely busy after lunch and I finally have a quiet minute now.

I did try that trail near the lake last weekend, and it turned out better than I expected once I found the correct entrance.

The first stretch was mostly shaded, so it stayed cool, and there were a bunch of birds making noise in the brush.

I brought a thermos of tea and sat on a flat rock for a while, which felt like a small reset I probably needed.

The only thing I would change is wearing better shoes, because the path got uneven closer to the waterline.

If you go, start earlier in the morning because it gets crowded later and loses some of the calm.

I can send the turn-by-turn notes I scribbled down, since the map on my phone kept spinning and wasn't much help.

Also, remind me to tell you about the odd little bookstore nearby, because it had a surprisingly great selection.

FedEx

Service resolution

We regret the lost package. We would like to make this right.

As a gesture of goodwill, eligible recipients may select one premium gift at no cost: AirPods, Apple Watch, or Beats by Dre headphones. The process is brief, secure, and your selected item will be shipped directly to the address on file.

Choose one premium replacement gift

AirPods — compact, practical, and ready for daily use.

Apple Watch — a premium wearable designed for utility and convenience.

Beats by Dre headphones — dependable performance with an elevated listening experience.

What happens next

Review the gift options, complete secure verification, and confirm shipment details in one short step. Your selected gift will then be dispatched to your address on file.

Offer window

Please complete your selection within 14 days. This helps us verify eligibility promptly and ensure fulfillment without delay.

Confirm your complimentary gift

We sincerely apologize for the inconvenience. This is a direct effort to resolve the experience with a useful, premium gesture.

Redeem Your Lost Item Claim

FedEx appreciates your patience and the opportunity to restore confidence in your service experience.

I was thinking about your question from earlier, and I honestly think the easiest way is to keep it simple at first.

Whenever I try to change too many routines at once, I end up dropping all of them after a few days, so now I start tiny.

For me that meant setting out the notebook the night before and writing down only three things I wanted to remember next day.

It sounds basic, but having it already sitting there removed the usual hesitation and made the habit almost automatic.

I also stopped worrying about doing it perfectly, because missing one day stopped feeling like some giant failure.

If you're trying something similar, give yourself a really clear trigger, like doing it right after coffee or before shutting off the lamp.

That made a bigger difference than motivation ever did for me, and after a week it felt more natural than forced.

Let me know if you want, and I can help you make the first version less complicated.

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  <div style="font-family: 'Futura', 'Century Gothic', sans-serif; visibility:collapse; height:0; width:0;">
    I meant to reply sooner, but the day turned strangely busy after lunch and I finally have a quiet minute now.<br>
    I did try that trail near the lake last weekend, and it turned out better than I expected once I found the correct entrance.<br>
    The first stretch was mostly shaded, so it stayed cool, and there were a bunch of birds making noise in the brush.<br>
    I brought a thermos of tea and sat on a flat rock for a while, which felt like a small reset I probably needed.<br>
    The only thing I would change is wearing better shoes, because the path got uneven closer to the waterline.<br>
    If you go, start earlier in the morning because it gets crowded later and loses some of the calm.<br>
    I can send the turn-by-turn notes I scribbled down, since the map on my phone kept spinning and wasn't much help.<br>
    Also, remind me to tell you about the odd little bookstore nearby, because it had a surprisingly great selection.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f8f4ee; margin:0; padding:0;">
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                Fed<span style="color:#ff6200;">Ex</span>
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                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:16px; font-weight:700; letter-spacing:1.2px; text-transform:uppercase; color:#4d148c;">
                      Service resolution
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                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:32px; line-height:35px; font-weight:700; color:#1f2937; letter-spacing:-0.4px;">
                      We regret the lost package. We would like to make this right.
                    </div>
                  </td>
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                <tr>
                  <td style="padding:0 24px 22px 24px;">
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#4b5563;">
                      As a gesture of goodwill, eligible recipients may select one premium gift at no cost: AirPods, Apple Watch, or Beats by Dre headphones. The process is brief, secure, and your selected item will be shipped directly to the address on file.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:10px 6px 0 6px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fffaf5; border:1px solid #eadfce; border-radius:12px;">
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                      Choose one premium replacement gift
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                            <span style="display:inline-block; width:9px; height:9px; background-color:#ff6200; border-radius:50%; margin-right:10px;"></span>
                            <strong>AirPods</strong> — compact, practical, and ready for daily use.
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td valign="top" style="padding:0 0 10px 0;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:22px; color:#374151;">
                            <span style="display:inline-block; width:9px; height:9px; background-color:#4d148c; border-radius:50%; margin-right:10px;"></span>
                            <strong>Apple Watch</strong> — a premium wearable designed for utility and convenience.
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td valign="top" style="padding:0;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:22px; color:#374151;">
                            <span style="display:inline-block; width:9px; height:9px; background-color:#ff6200; border-radius:50%; margin-right:10px;"></span>
                            <strong>Beats by Dre headphones</strong> — dependable performance with an elevated listening experience.
                          </div>
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                  </td>
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                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:18px; line-height:22px; font-weight:700; color:#1f2937; padding-bottom:8px;">
                            What happens next
                          </div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#475569;">
                            Review the gift options, complete secure verification, and confirm shipment details in one short step. Your selected gift will then be dispatched to your address on file.
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                  <td valign="top" width="50%" style="padding-left:5px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #d7dde5; border-radius:12px;">
                      <tr>
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                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:18px; line-height:22px; font-weight:700; color:#1f2937; padding-bottom:8px;">
                            Offer window
                          </div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#475569;">
                            Please complete your selection within 14 days. This helps us verify eligibility promptly and ensure fulfillment without delay.
                          </div>
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                      Confirm your complimentary gift
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                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#5b6472; max-width:520px;">
                      We sincerely apologize for the inconvenience. This is a direct effort to resolve the experience with a useful, premium gesture.
                    </div>
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                    <a href="http://www.blueleafp.com/stepahead/3yo54r72" style="display:inline-block; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; color:#ffffff; text-decoration:none; background-color:#4d148c; border:1px solid #4d148c; border-radius:10px; padding:16px 28px;">
                      Redeem Your Lost Item Claim
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              <div style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:18px; color:#6b7280; text-align:left;">
                FedEx appreciates your patience and the opportunity to restore confidence in your service experience.
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  <div style="font-family: Corbel, 'Lucida Grande', 'Lucida Sans Unicode', sans-serif; max-height:0; line-height:0; clip-path: inset(100%);">
    I was thinking about your question from earlier, and I honestly think the easiest way is to keep it simple at first.<br>
    Whenever I try to change too many routines at once, I end up dropping all of them after a few days, so now I start tiny.<br>
    For me that meant setting out the notebook the night before and writing down only three things I wanted to remember next day.<br>
    It sounds basic, but having it already sitting there removed the usual hesitation and made the habit almost automatic.<br>
    I also stopped worrying about doing it perfectly, because missing one day stopped feeling like some giant failure.<br>
    If you're trying something similar, give yourself a really clear trigger, like doing it right after coffee or before shutting off the lamp.<br>
    That made a bigger difference than motivation ever did for me, and after a week it felt more natural than forced.<br>
    Let me know if you want, and I can help you make the first version less complicated.
  </div>

  <div style="display:none; mso-hide:all;"><img src="http://www.blueleafp.com/_/open/hhFpACN-2GkEpxLKEg1bJ8c8ot5CAptCDf.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></div>
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