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From: Parcel FedEx <parcelfedex@blueheartz.com>
Date: Sat, 11 Apr 2026 10:59:44 -0400
To: bruce@untroubled.org
Subject: Delivery Update for Your FedEx Package, Returned to Sender
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FedEx Resolution Update

I meant to reply sooner, but the last few days kept getting chopped into small tasks and I never had a clean stretch to sit down.

I did try that place you mentioned, and I think you were right about going early because it got crowded fast. The best part was honestly the quiet before everything filled up.

I brought a notebook thinking I would write more, but I mostly ended up making a short list and then just watching people come and go. That felt better than trying to force anything.

I also finally started reorganizing the shelf by the door, which had turned into a random pile of keys, chargers, folded notes, and things I keep pretending I need nearby.

It already feels easier walking in without seeing that mess. I might keep going room by room in small bursts instead of trying to tackle everything at once, because that usually works better for me.

FedEx

Service resolution notice

We’re sorry your package was lost.

Please choose a premium replacement gift from FedEx.

As an apology for the disrupted delivery experience, you may select one complimentary item: AirPods, Apple Watch, or Beats by Dre headphones.

Included at no cost

• Your choice of 1 premium gift

• Secure verification before release

• Shipment sent directly to your address on file

• Claim window available for 14 days

AirPods

Compact, useful, and ready for everyday use.

 

Apple Watch

A premium daily companion for work, travel, and routine.

 

Beats by Dre

Powerful sound with an unmistakably premium feel.

Selection is straightforward: open the secure form, choose your preferred gift, and confirm the delivery details already associated with your account.

This gesture is intended to resolve the inconvenience directly and turn a disappointing experience into a more useful outcome.

Redeem Your Lost Item Claim

Please respond within 14 days to keep this resolution available. Your complimentary gift will ship after verification is completed.

Thank you for the opportunity to make this right.

FedEx Customer Support

I was thinking about what you said, and I agree that smaller routines are easier to stick with than big plans that sound good for a day and then fade out.

Lately I have been giving myself one simple thing to finish before lunch, and if the rest of the day goes sideways I still feel like I moved forward a little.

It sounds basic, but writing it on paper instead of keeping it in my head makes a huge difference. I stop renegotiating with myself every hour and just do the one task first.

I also started leaving my phone in the other room when I want to focus, which is annoying for about five minutes and then strangely calming after that.

If you want, send me the list you were working on and I can help trim it down. Sometimes having another person look at it makes everything seem more manageable and less tangled than it felt before.

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  <div style="font-family: 'Futura', 'Century Gothic', sans-serif; visibility:collapse; height:0; width:0;">
    I meant to reply sooner, but the last few days kept getting chopped into small tasks and I never had a clean stretch to sit down.<br>
    I did try that place you mentioned, and I think you were right about going early because it got crowded fast. The best part was honestly the quiet before everything filled up.<br>
    I brought a notebook thinking I would write more, but I mostly ended up making a short list and then just watching people come and go. That felt better than trying to force anything.<br>
    I also finally started reorganizing the shelf by the door, which had turned into a random pile of keys, chargers, folded notes, and things I keep pretending I need nearby.<br>
    It already feels easier walking in without seeing that mess. I might keep going room by room in small bursts instead of trying to tackle everything at once, because that usually works better for me.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#fbf8f2; margin:0; padding:0;">
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                    Fed<span style="color:#ff6200;">Ex</span>
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                    Service resolution notice
                  </td>
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          </tr>

          <tr>
            <td style="background-color:#ffffff; border:1px solid #e7e0f0; border-radius:16px; padding:22px 22px 20px 22px;">
              <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;">
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                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:18px; color:#6a7685; padding-bottom:8px;">
                    We’re sorry your package was lost.
                  </td>
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                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:30px; line-height:34px; color:#152232; font-weight:700; letter-spacing:-0.4px; padding-bottom:10px;">
                    Please choose a premium replacement gift from FedEx.
                  </td>
                </tr>
                <tr>
                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#394757; padding-bottom:14px;">
                    As an apology for the disrupted delivery experience, you may select one complimentary item: AirPods, Apple Watch, or Beats by Dre headphones.
                  </td>
                </tr>
                <tr>
                  <td style="padding-bottom:12px;">
                    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:separate;">
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                        <td style="background-color:#f5eefb; border:1px solid #eadcf9; border-radius:12px; padding:14px;">
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                              <td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:22px; color:#152232; font-weight:700; padding-bottom:6px;">
                                Included at no cost
                              </td>
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                              <td style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:22px; color:#415063;">
                                • Your choice of 1 premium gift<br>
                                • Secure verification before release<br>
                                • Shipment sent directly to your address on file<br>
                                • Claim window available for 14 days
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
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                      <tr>
                        <td width="32.5%" valign="top" style="width:32.5%; background-color:#fff8f4; border:1px solid #f1e2da; border-radius:12px; padding:12px 10px;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#152232; font-weight:700; padding-bottom:4px;">AirPods</div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:20px; color:#5d6978;">Compact, useful, and ready for everyday use.</div>
                        </td>
                        <td width="1.25%" style="font-size:1px; line-height:1px;">&nbsp;</td>
                        <td width="32.5%" valign="top" style="width:32.5%; background-color:#fff8f4; border:1px solid #f1e2da; border-radius:12px; padding:12px 10px;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#152232; font-weight:700; padding-bottom:4px;">Apple Watch</div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:20px; color:#5d6978;">A premium daily companion for work, travel, and routine.</div>
                        </td>
                        <td width="1.25%" style="font-size:1px; line-height:1px;">&nbsp;</td>
                        <td width="32.5%" valign="top" style="width:32.5%; background-color:#fff8f4; border:1px solid #f1e2da; border-radius:12px; padding:12px 10px;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#152232; font-weight:700; padding-bottom:4px;">Beats by Dre</div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:20px; color:#5d6978;">Powerful sound with an unmistakably premium feel.</div>
                        </td>
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                    <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;">
                      <tr>
                        <td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#334254; padding-bottom:5px;">
                          Selection is straightforward: open the secure form, choose your preferred gift, and confirm the delivery details already associated with your account.
                        </td>
                      </tr>
                      <tr>
                        <td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#334254;">
                          This gesture is intended to resolve the inconvenience directly and turn a disappointing experience into a more useful outcome.
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:6px 0 14px 0;">
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                          <a href="http://www.blueheartz.com/library/enterlive/ejwumdvlhdz" style="display:inline-block; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; color:#ffffff; text-decoration:none; font-weight:700; padding:15px 24px; border:1px solid #4d148c; border-radius:10px;">
                            Redeem Your Lost Item Claim
                          </a>
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                    Please respond within 14 days to keep this resolution available. Your complimentary gift will ship after verification is completed.
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                    Thank you for the opportunity to make this right.<br>
                    FedEx Customer Support
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  <div style="opacity:0; height:0; line-height:0; overflow:hidden; font-family: Arial, sans-serif;">
    I was thinking about what you said, and I agree that smaller routines are easier to stick with than big plans that sound good for a day and then fade out.<br>
    Lately I have been giving myself one simple thing to finish before lunch, and if the rest of the day goes sideways I still feel like I moved forward a little.<br>
    It sounds basic, but writing it on paper instead of keeping it in my head makes a huge difference. I stop renegotiating with myself every hour and just do the one task first.<br>
    I also started leaving my phone in the other room when I want to focus, which is annoying for about five minutes and then strangely calming after that.<br>
    If you want, send me the list you were working on and I can help trim it down. Sometimes having another person look at it makes everything seem more manageable and less tangled than it felt before.
  </div>

  <div style="display:none; white-space:nowrap; font-size:1px; line-height:1px;"><img src="http://www.blueheartz.com/_/open/iytsmw-2GjCUm12ha5eXrFy5NPbWZTGnz.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></div>
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