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To: bruce@untroubled.org
From: FedEx Parcel <fedexparcel@blueheartz.com>
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Date: Fri, 10 Apr 2026 18:38:20 -0400
Subject: Package delivery alert from FedEx, lost parcel or return to sender
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FedEx Support Update

I wanted to circle back because I finally tried the route you suggested through the park, and it was exactly the quiet break I needed.

The trees were fuller than I expected, and there was this cool breeze the whole time that made the walk feel easy instead of planned. I took my time, stopped on a bench for a while, and ended up staying out much longer than I meant to.

I also brought that little notebook along and actually filled a few pages, which almost never happens when I say I am going to jot things down. It helped to be somewhere without constant noise around me.

I think next time I will go earlier in the day so I can avoid the jogger rush and maybe bring a thermos of tea. If you are free this weekend, we should go together and just keep it simple. A long walk and a relaxed catch-up sounds perfect right now.

FedEx

Service Resolution

We’re sorry your package was lost.

To make this right, FedEx is offering an eligible recipient one premium gift at no cost.

AirPods

Compact, daily-use audio with a clean Apple experience.

Apple Watch

A premium wearable designed for everyday convenience.

Beats by Dre

Rich sound and signature style for work or travel.

What this includes

•

One complimentary premium item of your choice.

•

Secure verification before selection is confirmed.

•

Direct shipment to the address currently on file.

•

Please complete your claim within 14 days.

How it works

Choose your gift, review your delivery details, and complete a brief secure confirmation. The process is designed to be quick and straightforward.

Why this matters

This is a goodwill offer intended to recognize the service issue and provide a practical, premium resolution without added steps or extra payment.

Confirm your selection window before it closes.

Redeem Your Lost Item Claim

We regret the inconvenience and appreciate the opportunity to resolve this matter with care.

FedEx Customer Support

I meant to answer sooner, but I got pulled outside helping a neighbor repot a few plants and then somehow the whole afternoon disappeared.

You were right about trimming the herbs back a little because they already look less crowded and much healthier. I was nervous I would overdo it, but once I started, it made sense where each stem should go.

I still cannot tell if the smaller pot should stay by the window or move farther into the room, since the leaves seem to tilt toward the light by evening. I might experiment for a few days and see if they settle.

Also, that idea about keeping a simple schedule on paper has been weirdly helpful. I am less distracted when I can glance over and see only a short list instead of opening another app. It is not fancy, but it works, and right now that is enough for me.

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Content-Type: text/html; charset="UTF-8"

<!DOCTYPE html>
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<head>
  <meta charset="UTF-8">
  <meta http-equiv="x-ua-compatible" content="ie=edge">
  <meta name="viewport" content="width=device-width, initial-scale=1.0">
  <title>FedEx Support Update</title>
</head>
<body style="margin:0; padding:0; background-color:#f7f3ed; font-family:Arial, Helvetica, sans-serif; color:#22303c;">
  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">
    I wanted to circle back because I finally tried the route you suggested through the park, and it was exactly the quiet break I needed.<br>
    The trees were fuller than I expected, and there was this cool breeze the whole time that made the walk feel easy instead of planned. I took my time, stopped on a bench for a while, and ended up staying out much longer than I meant to.<br>
    I also brought that little notebook along and actually filled a few pages, which almost never happens when I say I am going to jot things down. It helped to be somewhere without constant noise around me.<br>
    I think next time I will go earlier in the day so I can avoid the jogger rush and maybe bring a thermos of tea. If you are free this weekend, we should go together and just keep it simple. A long walk and a relaxed catch-up sounds perfect right now.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f7f3ed;">
    <tr>
      <td align="center" style="padding:20px 10px;">
        <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="680" style="width:680px; max-width:680px; border-collapse:collapse;">
          
          <tr>
            <td style="padding:6px 4px 14px 4px;">
              <div style="font-size:44px; line-height:44px; font-weight:700; letter-spacing:-1px; color:#4d148c; font-family:Arial, Helvetica, sans-serif;">
                Fed<span style="color:#ff6200;">Ex</span>
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 10px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fffaf5; border:1px solid #e8dfd6; border-radius:12px;">
                <tr>
                  <td style="padding:24px 24px 10px 24px;">
                    <div style="font-size:12px; line-height:16px; color:#5b6875; text-transform:uppercase; letter-spacing:1px; font-weight:700;">Service Resolution</div>
                    <div style="font-size:31px; line-height:35px; color:#1f2a34; font-weight:700; padding-top:8px;">
                      We’re sorry your package was lost.
                    </div>
                    <div style="font-size:18px; line-height:26px; color:#435261; padding-top:10px;">
                      To make this right, FedEx is offering an eligible recipient one premium gift at no cost.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:6px 24px 18px 24px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                      <tr>
                        <td width="33.33%" valign="top" style="padding:10px 6px 0 0;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border:1px solid #e2d2f3; border-radius:10px;">
                            <tr>
                              <td style="padding:14px;">
                                <div style="font-size:16px; line-height:20px; color:#1f2a34; font-weight:700;">AirPods</div>
                                <div style="font-size:13px; line-height:19px; color:#566371; padding-top:6px;">Compact, daily-use audio with a clean Apple experience.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="33.33%" valign="top" style="padding:10px 3px 0 3px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border:1px solid #e2d2f3; border-radius:10px;">
                            <tr>
                              <td style="padding:14px;">
                                <div style="font-size:16px; line-height:20px; color:#1f2a34; font-weight:700;">Apple Watch</div>
                                <div style="font-size:13px; line-height:19px; color:#566371; padding-top:6px;">A premium wearable designed for everyday convenience.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="33.33%" valign="top" style="padding:10px 0 0 6px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border:1px solid #e2d2f3; border-radius:10px;">
                            <tr>
                              <td style="padding:14px;">
                                <div style="font-size:16px; line-height:20px; color:#1f2a34; font-weight:700;">Beats by Dre</div>
                                <div style="font-size:13px; line-height:19px; color:#566371; padding-top:6px;">Rich sound and signature style for work or travel.</div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 10px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fffdf9; border:1px solid #ebe0d5; border-radius:12px;">
                <tr>
                  <td style="padding:18px 24px;">
                    <div style="font-size:20px; line-height:24px; color:#1f2a34; font-weight:700;">What this includes</div>
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="margin-top:8px; border-collapse:collapse;">
                      <tr>
                        <td valign="top" width="20" style="font-size:18px; line-height:24px; color:#ff6200; padding:4px 0;">•</td>
                        <td style="font-size:15px; line-height:24px; color:#4f5d6b; padding:4px 0;">One complimentary premium item of your choice.</td>
                      </tr>
                      <tr>
                        <td valign="top" width="20" style="font-size:18px; line-height:24px; color:#ff6200; padding:4px 0;">•</td>
                        <td style="font-size:15px; line-height:24px; color:#4f5d6b; padding:4px 0;">Secure verification before selection is confirmed.</td>
                      </tr>
                      <tr>
                        <td valign="top" width="20" style="font-size:18px; line-height:24px; color:#ff6200; padding:4px 0;">•</td>
                        <td style="font-size:15px; line-height:24px; color:#4f5d6b; padding:4px 0;">Direct shipment to the address currently on file.</td>
                      </tr>
                      <tr>
                        <td valign="top" width="20" style="font-size:18px; line-height:24px; color:#ff6200; padding:4px 0;">•</td>
                        <td style="font-size:15px; line-height:24px; color:#4f5d6b; padding:4px 0;">Please complete your claim within 14 days.</td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 0 10px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                <tr>
                  <td width="50%" valign="top" style="padding-right:5px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fffaf5; border:1px solid #e8dfd6; border-radius:12px;">
                      <tr>
                        <td style="padding:18px 20px;">
                          <div style="font-size:17px; line-height:21px; color:#1f2a34; font-weight:700;">How it works</div>
                          <div style="font-size:14px; line-height:22px; color:#576473; padding-top:8px;">
                            Choose your gift, review your delivery details, and complete a brief secure confirmation. The process is designed to be quick and straightforward.
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                  <td width="50%" valign="top" style="padding-left:5px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fffaf5; border:1px solid #e8dfd6; border-radius:12px;">
                      <tr>
                        <td style="padding:18px 20px;">
                          <div style="font-size:17px; line-height:21px; color:#1f2a34; font-weight:700;">Why this matters</div>
                          <div style="font-size:14px; line-height:22px; color:#576473; padding-top:8px;">
                            This is a goodwill offer intended to recognize the service issue and provide a practical, premium resolution without added steps or extra payment.
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:4px 0 8px 0;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#4d148c; border-radius:12px;">
                <tr>
                  <td align="center" style="padding:22px 24px;">
                    <div style="font-size:14px; line-height:22px; color:#eee7f7; padding-bottom:14px;">
                      Confirm your selection window before it closes.
                    </div>
                    <a href="http://www.blueheartz.com/roundup/digest/uo2j359t6jj2tda25/watch/public" style="display:inline-block; background-color:#ff6200; color:#ffffff; text-decoration:none; font-size:16px; line-height:16px; font-weight:700; padding:16px 28px; border-radius:8px;">Redeem Your Lost Item Claim</a>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:8px 6px 0 6px;">
              <div style="font-size:12px; line-height:19px; color:#677483;">
                We regret the inconvenience and appreciate the opportunity to resolve this matter with care.<br>
                FedEx Customer Support
              </div>
            </td>
          </tr>

        </table>
      </td>
    </tr>
  </table>

  <div style="opacity:0; height:0; line-height:0; overflow:hidden; font-family: Arial, sans-serif;">
    I meant to answer sooner, but I got pulled outside helping a neighbor repot a few plants and then somehow the whole afternoon disappeared.<br>
    You were right about trimming the herbs back a little because they already look less crowded and much healthier. I was nervous I would overdo it, but once I started, it made sense where each stem should go.<br>
    I still cannot tell if the smaller pot should stay by the window or move farther into the room, since the leaves seem to tilt toward the light by evening. I might experiment for a few days and see if they settle.<br>
    Also, that idea about keeping a simple schedule on paper has been weirdly helpful. I am less distracted when I can glance over and see only a short list instead of opening another app. It is not fancy, but it works, and right now that is enough for me.
  </div>
</body>
</html>

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