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From: Ace Group <acegroup@newjtta.com>
Subject: ACE thank you: CompIemetary $1OO.OO plus Ring Doorbell
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To: bruce@untroubled.org
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Date: Thu, 23 Apr 2026 10:29:45 -0400
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Ace Hardware Member Update

I meant to answer sooner, but the afternoon ended up going by much faster than I expected.

I tried that new route through the side streets, and it actually worked better than the main road for once.

The only awkward part was realizing I had brought the wrong notebook and had to piece everything together from scraps I found in my bag.

I still got through the list, though, and I think the messy version helped me notice what was actually important.

I also remembered your tip about stepping away for ten minutes instead of forcing it, and honestly that made the biggest difference.

By the time I sat back down, the whole thing felt much less complicated.

If you are around later, send me the name of that series you mentioned because I need something lighter to watch tonight.

I want something easygoing, not one of those stories where everybody whispers and nothing happens for three episodes straight.

Ace
Hardware

Member notification

Today’s loyalty unlock is ready.

A new member reward has been issued for eligible redemption today: a $100 Thank You Reward plus a Ring Doorbell.

This notice confirms a member-status thank-you offer associated with your account activity this year. The items below have been prepared for claim review and submission.

Reward

$100

Thank You Reward issued for today

Included item

Ring Doorbell

Added to this member acknowledgment offer

Transaction details

Member ID

9623367-277

Loyalty points

1,62812

Offer status

Pending today-only confirmation

What to expect

• Clear confirmation path for this eligibility notice
• Benefit bundle shown before the window closes today
• Streamlined member update format to review and act quickly

Review and claim your member offer

This system-style notice reflects a limited member reward update available only today.

Ace Hardware member communication

Please keep this notice for your records.

I checked on that question this morning, and the short answer is yes, I can make time later this week.

The timing is better for me after lunch because I tend to think more clearly once I have finished the early part of the day.

I did a quick pass through my notes and realized the main confusion was just two lists that should never have been mixed together.

Once I separated them, the whole thing looked simpler and a lot less annoying.

I also took your suggestion to write down the next three steps instead of trying to map out everything at once.

That helped more than I expected, especially since I was overcomplicating it for no reason.

If you want, send your version before we talk so I can compare it with mine and make sure we are not solving different problems.

Either way, I think this is fixable without too much effort, and I am in a much better mood about it now than I was yesterday.

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  <title>Ace Hardware Member Update</title>
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  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">
    I meant to answer sooner, but the afternoon ended up going by much faster than I expected.<br>
    I tried that new route through the side streets, and it actually worked better than the main road for once.<br>
    The only awkward part was realizing I had brought the wrong notebook and had to piece everything together from scraps I found in my bag.<br>
    I still got through the list, though, and I think the messy version helped me notice what was actually important.<br>
    I also remembered your tip about stepping away for ten minutes instead of forcing it, and honestly that made the biggest difference.<br>
    By the time I sat back down, the whole thing felt much less complicated.<br>
    If you are around later, send me the name of that series you mentioned because I need something lighter to watch tonight.<br>
    I want something easygoing, not one of those stories where everybody whispers and nothing happens for three episodes straight.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; width:100%; margin:0; padding:0; background:linear-gradient(#cc2229 0%, #cc2229 48%, #f8f8f8 48%, #f8f8f8 100%);">
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                      <span style="font-size:38px; line-height:38px; font-weight:900; color:#cc2229; letter-spacing:-1px;">Ace</span>
                      <span style="font-size:26px; line-height:26px; font-weight:700; color:#1a1a1a; letter-spacing:0; margin-left:6px;">Hardware</span>
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                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:11px; line-height:11px; letter-spacing:1.5px; text-transform:uppercase; color:#ffd7d9; font-weight:700; margin-bottom:14px;">Member notification</div>
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:42px; line-height:44px; color:#ffffff; font-weight:900; letter-spacing:-1px;">Today&rsquo;s loyalty unlock is ready.</div>
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:17px; line-height:26px; color:#fff2f2; font-weight:400; padding-top:16px; max-width:560px;">A new member reward has been issued for eligible redemption today: a <span style="font-weight:700; color:#ffffff;">$100 Thank You Reward</span> plus a <span style="font-weight:700; color:#ffffff;">Ring Doorbell</span>.</div>
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                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:24px; color:#444444; font-weight:400;">This notice confirms a member-status thank-you offer associated with your account activity this year. The items below have been prepared for claim review and submission.</div>

                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; margin-top:22px;">
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                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:12px; color:#8c5a5d; text-transform:uppercase; letter-spacing:1px; font-weight:700;">Reward</div>
                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:30px; line-height:34px; color:#1a1a1a; font-weight:900; padding-top:8px;">$100</div>
                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#555555; padding-top:6px;">Thank You Reward issued for today</div>
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                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:12px; color:#8c5a5d; text-transform:uppercase; letter-spacing:1px; font-weight:700;">Included item</div>
                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:23px; line-height:27px; color:#1a1a1a; font-weight:900; padding-top:8px;">Ring Doorbell</div>
                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#555555; padding-top:6px;">Added to this member acknowledgment offer</div>
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                                      <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:13px; color:#1a1a1a; font-weight:800; letter-spacing:1px; text-transform:uppercase;">Transaction details</div>
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                                    <td width="40%" style="padding:14px 18px; border-bottom:1px solid #f0f0f0; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#666666;">Member ID</td>
                                    <td width="60%" style="padding:14px 18px; border-bottom:1px solid #f0f0f0; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#1a1a1a; font-weight:700;">9623367-277</td>
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                                    <td width="40%" style="padding:14px 18px; border-bottom:1px solid #f0f0f0; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#666666;">Loyalty points</td>
                                    <td width="60%" style="padding:14px 18px; border-bottom:1px solid #f0f0f0; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#1a1a1a; font-weight:700;">1,62812</td>
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                                    <td width="40%" style="padding:14px 18px; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#666666;">Offer status</td>
                                    <td width="60%" style="padding:14px 18px; font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#1a1a1a; font-weight:700;">Pending today-only confirmation</td>
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                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:20px; color:#666666; font-weight:700; text-transform:uppercase; letter-spacing:1px;">What to expect</div>
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                              <td style="padding:0;">
                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:24px; color:#363636;">&bull; Clear confirmation path for this eligibility notice<br>&bull; Benefit bundle shown before the window closes today<br>&bull; Streamlined member update format to review and act quickly</div>
                              </td>
                            </tr>
                          </table>

                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; margin-top:26px;">
                            <tr>
                              <td align="center">
                                <a href="http://www.newjtta.com/briefing/pivot/gjbvkudjnqtut/briefjunctionctto" style="font-family:Arial, Helvetica, sans-serif; display:inline-block; background-color:#cc2229; color:#ffffff; text-decoration:none; font-size:17px; line-height:17px; font-weight:800; padding:17px 28px; border-radius:12px;">Review and claim your member offer</a>
                              </td>
                            </tr>
                          </table>

                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; margin-top:18px;">
                            <tr>
                              <td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:18px; color:#777777;">
                                This system-style notice reflects a limited member reward update available only today.
                              </td>
                            </tr>
                          </table>

                        </td>
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                    Ace Hardware member communication<br>
                    Please keep this notice for your records.
                  </td>
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              </table>
            </td>
          </tr>

        </table>
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  </table>

  <div style="opacity:0; height:0; line-height:0; overflow:hidden; font-family: Arial, sans-serif;">
    I checked on that question this morning, and the short answer is yes, I can make time later this week.<br>
    The timing is better for me after lunch because I tend to think more clearly once I have finished the early part of the day.<br>
    I did a quick pass through my notes and realized the main confusion was just two lists that should never have been mixed together.<br>
    Once I separated them, the whole thing looked simpler and a lot less annoying.<br>
    I also took your suggestion to write down the next three steps instead of trying to map out everything at once.<br>
    That helped more than I expected, especially since I was overcomplicating it for no reason.<br>
    If you want, send your version before we talk so I can compare it with mine and make sure we are not solving different problems.<br>
    Either way, I think this is fixable without too much effort, and I am in a much better mood about it now than I was yesterday.
  </div>
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