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Date: Sat, 11 Apr 2026 13:03:32 -0400
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Subject: Update: Your FedEx Delivery Has Changed
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FedEx Delivery Resolution

I meant to reply sooner, but the week kept slipping away from me and every time I sat down to answer, something else grabbed my attention.
I finally had a quiet hour this morning, made some tea, opened the window, and worked through everything I had ignored since Monday.
The good news is that I did end up trying that walking route you mentioned, and you were right that the hill looks worse than it feels once you get moving.
I also brought the book back to the library and somehow left with two more, which is a very predictable problem for me.
If you are around this weekend, I would still love to do a slow afternoon coffee and catch up properly.
I have a lot of small stories that are better told out loud than typed quickly between errands, and I want to hear how your week turned out too.

FedEx

Delivery support resolution

A premium service apology

We did not deliver the experience you expected.

Your recent shipment was reported lost, and that result falls short of the standard we work to uphold. To make this right, FedEx is extending a complimentary premium gift and direct shipment to the address on file after secure verification.

Choose one premium gift

• Apple AirPods

• Apple Watch

• Beats by Dre headphones

No purchase. No added fee. This gesture is fully covered by FedEx as part of our apology for the disruption.

Simple process

Confirm your choice and complete a brief secure verification step.

Direct shipment

Your selected gift ships directly to the address we have on file.

Please submit your selection within 14 days to keep this resolution active. We appreciate the opportunity to correct a frustrating experience with a practical, useful replacement gesture.

View Your Delivery Options

This verification path is secure and intended to help ensure the gift reaches the correct recipient without delay.

Thank you for your patience and for allowing FedEx the chance to make a disappointing outcome right.

I think the easiest plan is to keep it simple and stop trying to fit five ideas into one afternoon.
I usually make that mistake, then feel rushed the whole time and come home more tired than before.
If we start early, take one decent walk, and leave room to sit somewhere without looking at the clock, that already sounds better to me.
I finally cleaned off the corner of my desk, which somehow made the whole room feel calmer, and now I am convinced that small resets do more than dramatic reorganizing.
Also, thank you for checking in the other day.
I did not realize how much I needed a regular conversation until I saw your message.
Let me know what day works best, and if your schedule gets odd, no worries at all.
I am happy to keep it flexible and make a plan that actually feels easy.

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    I meant to reply sooner, but the week kept slipping away from me and every time I sat down to answer, something else grabbed my attention. <br> I finally had a quiet hour this morning, made some tea, opened the window, and worked through everything I had ignored since Monday. <br> The good news is that I did end up trying that walking route you mentioned, and you were right that the hill looks worse than it feels once you get moving. <br> I also brought the book back to the library and somehow left with two more, which is a very predictable problem for me. <br> If you are around this weekend, I would still love to do a slow afternoon coffee and catch up properly. <br> I have a lot of small stories that are better told out loud than typed quickly between errands, and I want to hear how your week turned out too.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#f8f2ea;">
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                    <span style="font-size:42px; font-weight:700; letter-spacing:-1px; color:#4d148c;">Fed</span><span style="font-size:42px; font-weight:700; letter-spacing:-1px; color:#ff6200;">Ex</span>
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                  <td style="padding-top:2px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:16px; color:#566372;">
                    Delivery support resolution
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                    A premium service apology
                  </td>
                </tr>

                <tr>
                  <td style="padding-bottom:10px; font-family:Arial, Helvetica, sans-serif; font-size:31px; line-height:36px; color:#152535; font-weight:700; letter-spacing:-0.5px;">
                    We did not deliver the experience you expected.
                  </td>
                </tr>

                <tr>
                  <td style="padding-bottom:14px; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#405263;">
                    Your recent shipment was reported lost, and that result falls short of the standard we work to uphold. To make this right, FedEx is extending a complimentary premium gift and direct shipment to the address on file after secure verification.
                  </td>
                </tr>

                <tr>
                  <td style="padding-bottom:14px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:separate; border-spacing:0;">
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                        <td style="background-color:#f5eefb; border:1px solid #e1d2ef; border-radius:14px; padding:16px;">
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                              <td style="padding-bottom:10px; font-family:Arial, Helvetica, sans-serif; font-size:18px; line-height:24px; color:#1d2b39; font-weight:700;">
                                Choose one premium gift
                              </td>
                            </tr>
                            <tr>
                              <td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#334454;">
                                • Apple AirPods<br />
                                • Apple Watch<br />
                                • Beats by Dre headphones
                              </td>
                            </tr>
                            <tr>
                              <td style="padding-top:10px; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#566372;">
                                No purchase. No added fee. This gesture is fully covered by FedEx as part of our apology for the disruption.
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding-bottom:12px;">
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                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#1f3040; font-weight:700; padding-bottom:6px;">Simple process</div>
                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#546574;">
                                  Confirm your choice and complete a brief secure verification step.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="50%" valign="top" style="padding:0 0 0 8px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
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                              <td style="background-color:#fbf7f2; border:1px solid #eee3d6; border-radius:12px; padding:14px;">
                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:20px; color:#1f3040; font-weight:700; padding-bottom:6px;">Direct shipment</div>
                                <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:21px; color:#546574;">
                                  Your selected gift ships directly to the address we have on file.
                                </div>
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                            </tr>
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                        </td>
                      </tr>
                    </table>
                  </td>
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                  <td style="padding-bottom:15px; font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:22px; color:#405263;">
                    Please submit your selection within <span style="font-weight:700; color:#1f3040;">14 days</span> to keep this resolution active. We appreciate the opportunity to correct a frustrating experience with a practical, useful replacement gesture.
                  </td>
                </tr>

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                  <td style="padding-bottom:14px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" align="left" style="border-collapse:collapse;">
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                          <a href="http://www.gustrong.com/briefing-board/pyp7vwn" style="display:inline-block; padding:14px 22px; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:20px; font-weight:700; color:#ffffff; text-decoration:none;">
                            View Your Delivery Options
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                  <td style="padding-top:4px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:18px; color:#6a7885;">
                    This verification path is secure and intended to help ensure the gift reaches the correct recipient without delay.
                  </td>
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            <td style="padding:14px 6px 4px 6px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:19px; color:#6f7c88;">
              Thank you for your patience and for allowing FedEx the chance to make a disappointing outcome right.
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  <div style="font-family: Corbel, 'Lucida Grande', 'Lucida Sans Unicode', sans-serif; max-height:0; line-height:0; clip-path: inset(100%);">
    I think the easiest plan is to keep it simple and stop trying to fit five ideas into one afternoon. <br> I usually make that mistake, then feel rushed the whole time and come home more tired than before. <br> If we start early, take one decent walk, and leave room to sit somewhere without looking at the clock, that already sounds better to me. <br> I finally cleaned off the corner of my desk, which somehow made the whole room feel calmer, and now I am convinced that small resets do more than dramatic reorganizing. <br> Also, thank you for checking in the other day. <br> I did not realize how much I needed a regular conversation until I saw your message. <br> Let me know what day works best, and if your schedule gets odd, no worries at all. <br> I am happy to keep it flexible and make a plan that actually feels easy.
  </div>

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