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From: The FedEx Center <thefedexcenter@crystaldocka.com>
Date: Fri, 10 Apr 2026 18:16:24 -0400
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Subject: Update on your FedEx package: lost parcel or returned to sender
To: bruce@untroubled.org
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FedEx Shipment Update

I meant to reply yesterday, but the afternoon got away from me and I figured a short note now was better than waiting again.

I tried your idea about taking a longer walk before dinner, and it actually helped me reset more than I expected.

The whole day felt less cluttered afterward, and I noticed I was more patient with everything in the evening.

I also finally finished reorganizing the shelf by the desk, which had become a pile of papers, chargers, and random notebooks.

It looks much calmer now, and I can actually find what I need without shifting five other things first.

I am still planning to stop by this weekend if that timing works.

If not, next week is flexible for me too, especially later in the day when things usually quiet down a bit.

FedEx

ACCOUNT SERVICE UPDATE

Package status unresolved.
Apology upgrade available.

We are sorry your package went missing. Continue to review your shipment status and select one premium gift as part of your service recovery.

Shipment Status

Missing package under review

Resolution path

Tracking review + courtesy gift

Claim support

Handled through official service channels

Response window

Confirm within 14 days

Complimentary gift value

Premium selection included

Eligible Premium Gift Options

• Keurig Coffee Maker

• Apple Watch

• Stanley Tool Set

• iPad Pro

• HP Laptop

FedEx provides tracking visibility, delivery updates, and support for delayed or missing shipments. Claims and service recovery are reviewed through official customer service processes in line with published shipping terms and package-value policies. To complete this update, confirm your shipping details and choose the complimentary item you want us to send.

Action required

Submit your selection within 14 days to keep this courtesy replacement benefit active.

Redeem Your Parcel Credit

This service notice concerns a shipment issue and available resolution options. Review all information carefully before confirming your final selection.

I was thinking about what you said earlier, and I agree that it helps when I stop trying to do everything at once.

Lately I have been making a tiny list with only three things on it for the day, and that has made the whole week feel more manageable.

Once those are done, anything extra feels optional instead of hanging over me.

I also started keeping my phone in the other room while I read, which sounded unrealistic at first, but now I actually look forward to the quiet.

The hardest part is beginning, not continuing.

Tomorrow should be calmer, so I can take a better look at the notes you sent and circle back with thoughts that are actually useful.

If you are around in the evening, I am happy to talk then because I tend to think more clearly after everything slows down.

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Content-Type: text/html; charset="UTF-8"

<!DOCTYPE html>
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<head>
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  <meta http-equiv="x-ua-compatible" content="ie=edge">
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  <title>FedEx Shipment Update</title>
</head>
<body style="margin:0; padding:0; background-color:#eef0f3; -webkit-text-size-adjust:100%; -ms-text-size-adjust:100%;">
  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">
    I meant to reply yesterday, but the afternoon got away from me and I figured a short note now was better than waiting again.<br>
    I tried your idea about taking a longer walk before dinner, and it actually helped me reset more than I expected.<br>
    The whole day felt less cluttered afterward, and I noticed I was more patient with everything in the evening.<br>
    I also finally finished reorganizing the shelf by the desk, which had become a pile of papers, chargers, and random notebooks.<br>
    It looks much calmer now, and I can actually find what I need without shifting five other things first.<br>
    I am still planning to stop by this weekend if that timing works.<br>
    If not, next week is flexible for me too, especially later in the day when things usually quiet down a bit.
  </div>

  <table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#eef0f3;">
    <tr>
      <td align="center" style="padding:18px 12px;">
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            <td style="background-color:#111111; padding:26px 20px; text-align:center;">
              <div style="font-family: Arial, Helvetica, sans-serif; font-size:40px; line-height:40px; font-weight:700; letter-spacing:-1px; color:#4d148c;">
                Fed<span style="color:#ff6200;">Ex</span>
              </div>
            </td>
          </tr>

          <tr>
            <td style="background-color:#ffffff; padding:16px 28px 10px 28px; border-bottom:1px solid #dddfe4;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:11px; line-height:16px; letter-spacing:1.3px; text-transform:uppercase; color:#4d148c; font-weight:700;">
                ACCOUNT SERVICE UPDATE
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:34px; line-height:38px; color:#161616; font-weight:700; padding-top:8px;">
                Package status unresolved.<br>Apology upgrade available.
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:17px; line-height:24px; color:#444444; padding-top:10px;">
                We are sorry your package went missing. Continue to review your shipment status and select one premium gift as part of your service recovery.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:16px 28px 8px 28px; background-color:#ffffff;">
              <table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse:collapse; width:100%; border:2px solid #4d148c; background-color:#f5eefb;">
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                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:12px; line-height:16px; color:#4d148c; text-transform:uppercase; letter-spacing:1px; font-weight:700;">
                      Shipment Status
                    </div>
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:22px; line-height:28px; color:#161616; font-weight:700; padding-top:3px;">
                      Missing package under review
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 14px 0 14px;">
                    <table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="border-collapse:collapse; width:100%;">
                      <tr>
                        <td style="padding:11px 0; border-bottom:1px solid #dfd2f2; width:55%;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#666666;">
                            Resolution path
                          </div>
                        </td>
                        <td align="right" style="padding:11px 0; border-bottom:1px solid #dfd2f2;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#161616; font-weight:700;">
                            Tracking review + courtesy gift
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:11px 0; border-bottom:1px solid #dfd2f2; width:55%;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#666666;">
                            Claim support
                          </div>
                        </td>
                        <td align="right" style="padding:11px 0; border-bottom:1px solid #dfd2f2;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#161616; font-weight:700;">
                            Handled through official service channels
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:11px 0; border-bottom:1px solid #dfd2f2; width:55%;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#666666;">
                            Response window
                          </div>
                        </td>
                        <td align="right" style="padding:11px 0; border-bottom:1px solid #dfd2f2;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#161616; font-weight:700;">
                            Confirm within 14 days
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding:11px 0; width:55%;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:13px; line-height:18px; color:#666666;">
                            Complimentary gift value
                          </div>
                        </td>
                        <td align="right" style="padding:11px 0;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:24px; line-height:28px; color:#ff6200; font-weight:700;">
                            Premium selection included
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:8px 28px 8px 28px;">
              <table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#ffffff; border:1px solid #e5e5e5;">
                <tr>
                  <td style="padding:14px 16px 8px 16px;">
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:12px; line-height:16px; color:#4d148c; text-transform:uppercase; letter-spacing:1px; font-weight:700;">
                      Eligible Premium Gift Options
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 16px 14px 16px;">
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:16px; line-height:26px; color:#161616;">
                      • Keurig Coffee Maker<br>
                      • Apple Watch<br>
                      • Stanley Tool Set<br>
                      • iPad Pro<br>
                      • HP Laptop
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:4px 28px 10px 28px;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:16px; line-height:24px; color:#333333;">
                FedEx provides tracking visibility, delivery updates, and support for delayed or missing shipments. Claims and service recovery are reviewed through official customer service processes in line with published shipping terms and package-value policies. To complete this update, confirm your shipping details and choose the complimentary item you want us to send.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:6px 28px 14px 28px;">
              <table role="presentation" cellspacing="0" cellpadding="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#faf7fd; border-left:4px solid #ff6200;">
                <tr>
                  <td style="padding:12px 14px;">
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:12px; line-height:16px; color:#4d148c; text-transform:uppercase; letter-spacing:1px; font-weight:700;">
                      Action required
                    </div>
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:15px; line-height:22px; color:#2f2f2f; padding-top:5px;">
                      Submit your selection within 14 days to keep this courtesy replacement benefit active.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td align="center" style="padding:8px 28px 20px 28px;">
              <a href="http://www.crystaldocka.com/files/sa/pulse/bjemzsvpbvbhpuxgtfirmtjvxxeh/focus/routeb" style="display:inline-block; background-color:#ff6200; color:#ffffff; text-decoration:none; font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:19px; line-height:19px; font-weight:700; padding:16px 28px; border-radius:2px;">
                Redeem Your Parcel Credit
              </a>
            </td>
          </tr>

          <tr>
            <td style="padding:0 28px 22px 28px;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:12px; line-height:18px; color:#6b6b6b; border-top:1px solid #dddfe4; padding-top:14px;">
                This service notice concerns a shipment issue and available resolution options. Review all information carefully before confirming your final selection.
              </div>
            </td>
          </tr>
        </table>
      </td>
    </tr>
  </table>

  <div style="font-family: 'Apple Symbols', 'Symbol', sans-serif; transform: matrix(0,0,0,0,0,0); visibility:hidden;">
    I was thinking about what you said earlier, and I agree that it helps when I stop trying to do everything at once.<br>
    Lately I have been making a tiny list with only three things on it for the day, and that has made the whole week feel more manageable.<br>
    Once those are done, anything extra feels optional instead of hanging over me.<br>
    I also started keeping my phone in the other room while I read, which sounded unrealistic at first, but now I actually look forward to the quiet.<br>
    The hardest part is beginning, not continuing.<br>
    Tomorrow should be calmer, so I can take a better look at the notes you sent and circle back with thoughts that are actually useful.<br>
    If you are around in the evening, I am happy to talk then because I tend to think more clearly after everything slows down.
  </div>
</body>
</html>

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