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Reply-To: fedexaccountsupport@coffeeqq.com
Subject: Sorry about losing your package
Message-ID: <okfpmfdzwbfa1wsx5ikb84itgybmysietzjgen-611417@coffeeqq.com>
Date: Fri, 3 Apr 2026 16:30:52 -0400
MIME-Version: 1.0
From: FedEx Account Support <fedexaccountsupport@coffeeqq.com>
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FedEx Gift Selection

SERVICE UPDATE • RESOLUTION AVAILABLE FOR AN IMPACTED SHIPMENT

FedEx

 

Complimentary Resolution Offer

A premium gift, offered with our sincere apology.

We understand the frustration caused by a lost package. As a gesture of goodwill, FedEx is offering an eligible recipient the choice of AirPods, an Apple Watch, or Beats by Dre headphones at no cost.

Your available selection

Choose one premium gift

A

AirPods

Wireless listening in a compact everyday essential.

W

Apple Watch

A refined wearable designed for daily ease and utility.

B

Beats by Dre

Bold sound with a premium over-ear style and presence.

 

• No purchase required and no additional shipping cost

• Simple selection with secure verification

• Your gift ships directly to the address on file

• Please confirm your selection within 14 days

This is a straightforward resolution. Select the gift you prefer, complete a brief verification step, and confirm your delivery details. We will take care of the rest.

Choose Your Gift

Offer available for a limited response window and subject to eligibility review.

FedEx is built around a simple expectation: when something is entrusted to us, it should arrive with the care and reliability people count on. That responsibility shapes how we communicate in moments when service falls short, and why a direct, respectful resolution matters.

The offer of AirPods, Apple Watch, or Beats by Dre headphones is intended to do more than acknowledge an inconvenience. It is meant to turn a disappointing shipping experience into a clear effort to make things right through a premium gesture delivered at no cost.

Across every shipment, FedEx aims to pair speed with accountability. When an issue interrupts that standard, the right next step is a process that feels secure, uncomplicated, and worthwhile—so the selected gift can be confirmed quickly and shipped directly to the address already associated with the affected delivery.

FedEx Customer Support

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  <title>FedEx Gift Selection</title>
</head>
<body style="margin:0; padding:0; background-color:#ece7f3;">
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              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#f3eafd; font-size:12px; line-height:18px; letter-spacing:0.6px;">
                SERVICE UPDATE • RESOLUTION AVAILABLE FOR AN IMPACTED SHIPMENT
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:26px 28px 18px 28px; background-color:#4d148c;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#ffffff; font-size:34px; line-height:38px; text-align:left;">
                FedEx
              </div>
              <div style="border-top:1px solid #b79ad4; margin-top:10px; font-size:0; line-height:0;">&nbsp;</div>
            </td>
          </tr>

          <tr>
            <td style="padding:8px 28px 40px 28px; background-color:#4d148c;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#ffcfaa; font-size:12px; line-height:16px; letter-spacing:1.1px; text-transform:uppercase; margin-bottom:16px;">
                Complimentary Resolution Offer
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#ffffff; font-size:32px; line-height:40px; font-weight:normal; margin:0 0 14px 0;">
                A premium gift, offered with our sincere apology.
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#efe6f8; font-size:17px; line-height:28px; max-width:560px;">
                We understand the frustration caused by a lost package. As a gesture of goodwill, FedEx is offering an eligible recipient the choice of AirPods, an Apple Watch, or Beats by Dre headphones at no cost.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:0 22px 0 22px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#ffffff; border:1px solid #e5d9f1; border-radius:18px;">
                <tr>
                  <td style="padding:26px 24px 12px 24px;">
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#7a5a97; font-size:12px; line-height:16px; letter-spacing:1px; text-transform:uppercase; margin-bottom:10px;">
                      Your available selection
                    </div>
                    <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#222222; font-size:26px; line-height:32px;">
                      Choose one premium gift
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 24px 8px 24px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                      <tr>
                        <td width="33.33%" valign="top" style="padding:0 8px 12px 0;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#f5eefb; border-radius:14px;">
                            <tr>
                              <td style="padding:18px 14px;">
                                <div style="width:40px; height:40px; border-radius:20px; background-color:#4d148c; color:#ffffff; text-align:center; font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:18px; line-height:40px; margin-bottom:12px;">A</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#1f1f1f; font-size:18px; line-height:24px; margin-bottom:6px;">AirPods</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#626262; font-size:13px; line-height:20px;">
                                  Wireless listening in a compact everyday essential.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="33.33%" valign="top" style="padding:0 4px 12px 4px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#fff8f2; border-radius:14px; border:1px solid #ffd3b2;">
                            <tr>
                              <td style="padding:18px 14px;">
                                <div style="width:40px; height:40px; border-radius:20px; background-color:#ff6200; color:#ffffff; text-align:center; font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:18px; line-height:40px; margin-bottom:12px;">W</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#1f1f1f; font-size:18px; line-height:24px; margin-bottom:6px;">Apple Watch</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#626262; font-size:13px; line-height:20px;">
                                  A refined wearable designed for daily ease and utility.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                        <td width="33.33%" valign="top" style="padding:0 0 12px 8px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse; background-color:#f5eefb; border-radius:14px;">
                            <tr>
                              <td style="padding:18px 14px;">
                                <div style="width:40px; height:40px; border-radius:20px; background-color:#4d148c; color:#ffffff; text-align:center; font-family:'Palatino Linotype', Palatino, Georgia, serif; font-size:18px; line-height:40px; margin-bottom:12px;">B</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#1f1f1f; font-size:18px; line-height:24px; margin-bottom:6px;">Beats by Dre</div>
                                <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#626262; font-size:13px; line-height:20px;">
                                  Bold sound with a premium over-ear style and presence.
                                </div>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>

                <tr>
                  <td style="padding:4px 24px 14px 24px;">
                    <div style="border-top:1px solid #eadff3; font-size:0; line-height:0;">&nbsp;</div>
                  </td>
                </tr>

                <tr>
                  <td style="padding:0 24px 22px 24px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="border-collapse:collapse;">
                      <tr>
                        <td valign="top" style="padding:0 0 6px 0;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#222222; font-size:15px; line-height:24px;">
                            <span style="color:#4d148c;">•</span> No purchase required and no additional shipping cost
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td valign="top" style="padding:0 0 6px 0;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#222222; font-size:15px; line-height:24px;">
                            <span style="color:#4d148c;">•</span> Simple selection with secure verification
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td valign="top" style="padding:0 0 6px 0;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#222222; font-size:15px; line-height:24px;">
                            <span style="color:#4d148c;">•</span> Your gift ships directly to the address on file
                          </div>
                        </td>
                      </tr>
                      <tr>
                        <td valign="top" style="padding:0;">
                          <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#222222; font-size:15px; line-height:24px;">
                            <span style="color:#4d148c;">•</span> Please confirm your selection within 14 days
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:28px 28px 12px 28px; background-color:#f8f8fa;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#393939; font-size:16px; line-height:27px;">
                This is a straightforward resolution. Select the gift you prefer, complete a brief verification step, and confirm your delivery details. We will take care of the rest.
              </div>
            </td>
          </tr>

          <tr>
            <td align="center" style="padding:10px 28px 20px 28px; background-color:#f8f8fa;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;">
                <tr>
                  <td align="center" bgcolor="#ff6200" style="border-radius:30px; background-color:#ff6200;">
                    <a href="http://www.coffeeqq.com/discover/upqyohieq" style="display:inline-block; font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#ffffff; font-size:17px; line-height:17px; text-decoration:none; padding:16px 30px; border-radius:30px;">
                      Choose Your Gift
                    </a>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:6px 28px 0 28px; background-color:#f8f8fa;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#6d6d6d; font-size:12px; line-height:18px; text-align:center;">
                Offer available for a limited response window and subject to eligibility review.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:26px 28px 6px 28px; background-color:#f8f8fa;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#2c2c2c; font-size:15px; line-height:26px; margin-bottom:14px;">
                FedEx is built around a simple expectation: when something is entrusted to us, it should arrive with the care and reliability people count on. That responsibility shapes how we communicate in moments when service falls short, and why a direct, respectful resolution matters.
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#2c2c2c; font-size:15px; line-height:26px; margin-bottom:14px;">
                The offer of AirPods, Apple Watch, or Beats by Dre headphones is intended to do more than acknowledge an inconvenience. It is meant to turn a disappointing shipping experience into a clear effort to make things right through a premium gesture delivered at no cost.
              </div>
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#2c2c2c; font-size:15px; line-height:26px;">
                Across every shipment, FedEx aims to pair speed with accountability. When an issue interrupts that standard, the right next step is a process that feels secure, uncomplicated, and worthwhile—so the selected gift can be confirmed quickly and shipped directly to the address already associated with the affected delivery.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:20px 28px 38px 28px; background-color:#f8f8fa; text-align:center;">
              <div style="font-family:'Palatino Linotype', Palatino, Georgia, serif; color:#747474; font-size:13px; line-height:21px;">
                FedEx Customer Support
              </div>
            </td>
          </tr>

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