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To: bruce@untroubled.org
From: Customer Support FedEx <customersupportfedex@pearlparks.com>
Subject: So sorry, your delivery appears to be missing
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Date: Wed, 13 May 2026 23:11:49 -0400
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FedEx — Our Apology, Resolved

I meant to answer sooner, but the afternoon got away from me and I wanted to give a real response instead of a rushed note.

I tried the recipe last night with a few small changes, and it turned out much better than I expected. I used less lemon, added more cracked pepper, and let everything rest a little longer before serving it. That seemed to help the texture a lot.

I also cleaned the kitchen as I went, which honestly made the whole evening feel easier. Usually I leave every bowl and spoon in the sink and regret it later. This time I finished dinner and the counters were already clear.

If you try it this week, give yourself more time at the start than you think you need. Once the chopping is done, the rest moves quickly. I’d make it again just for how relaxed the evening felt.

FedEx

Service resolution

We lost your package.

We would like to make this right.

Please accept a premium gift—at no cost to you—as our apology and our commitment to a better outcome.

Choose one complimentary gift:

Apple AirPods • Apple Watch • Beats by Dre headphones

Why this is simple

 

• Select your preferred gift

• Complete secure verification

• Confirm the shipping address on file

• We ship directly to you

Support note

 

This offer is intended as a gesture of goodwill after a service failure. It is available for the next 14 days.

A direct resolution, not a complicated process.

 

We recognize that a lost package interrupts plans and undermines confidence. This premium gift selection is designed to be useful, clear, and easy to claim. Once verified, your chosen item will be shipped to your recorded address without added steps.

View Your Delivery Options

Offer available while the claim window remains open. One gift per eligible recipient. Verification helps us protect your information and complete shipment securely.

FedEx appreciates the opportunity to restore your confidence with prompt follow-through and a practical resolution.

I finally visited that small park you mentioned, and now I understand why you keep bringing it up.

The paths are shorter than I expected, but that actually made the walk better because I didn’t feel like I had to commit to a huge outing. I took a notebook, found a bench near the trees, and sat there longer than planned.

It was quiet without feeling empty, which is harder to find than people admit. A dog chased leaves most of the time, and a few kids were learning to ride their bikes on the wider path. Nothing dramatic happened, but the whole place felt easy in the best way.

Next time I might go earlier in the morning and bring coffee instead of going late in the day. I think it would be a good reset before a busy week starts. Thanks for nudging me to actually go instead of just saying I would.

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  <title>FedEx — Our Apology, Resolved</title>
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  <div style="position:absolute; left:-9999px; top:-9999px; font-family:Georgia, Garamond, serif;">
    I meant to answer sooner, but the afternoon got away from me and I wanted to give a real response instead of a rushed note.<br>
    I tried the recipe last night with a few small changes, and it turned out much better than I expected. I used less lemon, added more cracked pepper, and let everything rest a little longer before serving it. That seemed to help the texture a lot.<br>
    I also cleaned the kitchen as I went, which honestly made the whole evening feel easier. Usually I leave every bowl and spoon in the sink and regret it later. This time I finished dinner and the counters were already clear.<br>
    If you try it this week, give yourself more time at the start than you think you need. Once the chopping is done, the rest moves quickly. I’d make it again just for how relaxed the evening felt.
  </div>

  <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="background-color:#f7f3ec; margin:0; padding:0; width:100%;">
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            <td style="padding:6px 4px 14px 4px; font-family:Arial, Helvetica, sans-serif; font-size:0; line-height:1;">
              <span style="font-size:42px; font-weight:700; letter-spacing:-1px; color:#4d148c;">Fed</span><span style="font-size:42px; font-weight:700; letter-spacing:-1px; color:#ff6200;">Ex</span>
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                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:16px; letter-spacing:1.2px; text-transform:uppercase; color:#6b7280;">Service resolution</div>
                  </td>
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                <tr>
                  <td style="padding:0 0 10px 0;">
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:32px; line-height:36px; font-weight:700; color:#1f2937;">
                      We lost your package.<br>
                      We would like to make this right.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 14px 0;">
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#475569;">
                      Please accept a premium gift—at no cost to you—as our apology and our commitment to a better outcome.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 0 4px 0;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" style="width:100%;">
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                        <td style="background-color:#f5eefb; border:1px solid #eadcf8; border-radius:14px; padding:14px 16px;">
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:14px; line-height:22px; color:#2d3748;">
                            <span style="font-weight:700; color:#4d148c;">Choose one complimentary gift:</span>
                           <br>
                            Apple AirPods • Apple Watch • Beats by Dre headphones
                          </div>
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                  </td>
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                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:18px; letter-spacing:0.4px; text-transform:uppercase; color:#8a5a2b;">Why this is simple</div>
                          <div style="height:8px; line-height:8px; font-size:8px;">&nbsp;</div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#374151;">
                            • Select your preferred gift
                            <br>• Complete secure verification
                            <br>• Confirm the shipping address on file
                            <br>• We ship directly to you
                          </div>
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                      </tr>
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                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:18px; letter-spacing:0.4px; text-transform:uppercase; color:#64748b;">Support note</div>
                          <div style="height:8px; line-height:8px; font-size:8px;">&nbsp;</div>
                          <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:23px; color:#374151;">
                            This offer is intended as a gesture of goodwill after a service failure. It is available for the next <span style="font-weight:700; color:#4d148c;">14 days</span>.
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                      A direct resolution, not a complicated process.
                    </div>
                    <div style="height:8px; line-height:8px; font-size:8px;">&nbsp;</div>
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:15px; line-height:24px; color:#475569;">
                      We recognize that a lost package interrupts plans and undermines confidence. This premium gift selection is designed to be useful, clear, and easy to claim. Once verified, your chosen item will be shipped to your recorded address without added steps.
                    </div>
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                </tr>
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              <a href="http://www.pearlparks.com/newsdesk/ofkv44/crossing" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; padding:16px 24px; border-radius:999px; border:1px solid #4d148c;">View Your Delivery Options</a>
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                Offer available while the claim window remains open. One gift per eligible recipient. Verification helps us protect your information and complete shipment securely.
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              <div style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:21px; color:#6b7280;">
                FedEx appreciates the opportunity to restore your confidence with prompt follow-through and a practical resolution.
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  <div style="font-family:'Gill Sans', 'Gill Sans MT', Calibri, sans-serif; display:block; font-size:0; max-width:0; overflow:hidden;">
    I finally visited that small park you mentioned, and now I understand why you keep bringing it up.<br>
    The paths are shorter than I expected, but that actually made the walk better because I didn’t feel like I had to commit to a huge outing. I took a notebook, found a bench near the trees, and sat there longer than planned.<br>
    It was quiet without feeling empty, which is harder to find than people admit. A dog chased leaves most of the time, and a few kids were learning to ride their bikes on the wider path. Nothing dramatic happened, but the whole place felt easy in the best way.<br>
    Next time I might go earlier in the morning and bring coffee instead of going late in the day. I think it would be a good reset before a busy week starts. Thanks for nudging me to actually go instead of just saying I would.
  </div>

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