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From: Ex Fed <exfed@goldendoodlez.com>
To: bruce@untroubled.org
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Date: Thu, 7 May 2026 14:37:07 -0400
Subject: Sorry, your package was lost - what happens next
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FedEx Resolution Update

I meant to reply sooner, but the afternoon got away from me and then I forgot after dinner.

I finally tried the shortcut you mentioned, and it turns out you were right about keeping it simple.

I had been doing too much at once, which probably explains why everything felt scattered.

Today I wrote out the steps in a tiny notebook and followed them one by one.

It was calmer, and I actually finished before the room got noisy again.

I also moved a few things around near my desk and that helped more than I expected.

The plant is now by the window, the lamp is closer, and the chair no longer squeaks every time I lean back.

I still think the green folder is missing, though I might have tucked it inside a pile of old papers.

If you want, I can stop by later this week and help sort through the stack together.

I'm pretty sure it will take less time than we keep imagining, especially if we make tea first and keep the music low.

FedEx

Service resolution

We’re sorry your package was lost.

To make this right, FedEx is extending a premium gift selection at no cost: AirPods, Apple Watch, or Beats by Dre headphones.

Useful and direct: choose one gift, complete secure verification, and we’ll arrange shipment to the address on file.

View Your Delivery Options

Please confirm within 14 days to keep the gift selection active.

Choose the premium gift that fits you best

AirPods

Compact, wireless, and designed for daily calls, travel, and listening.

Apple Watch

A polished upgrade for alerts, routines, and connected convenience.

Beats by Dre

Powerful audio performance with an unmistakably premium feel.

What happens next

1.

Select one of the three available gifts.

2.

Complete a short secure verification step.

3.

Your complimentary gift ships directly to your stored address.

Our commitment

This offer is a goodwill gesture in response to the delivery issue. It is intended to close the experience with a clear, useful resolution—without added steps, and without any charge to you.

Thank you for your patience while we work to restore your confidence in our service.

FedEx Customer Support

I checked the little trail behind the park this morning, and it was quieter than usual.

The ground was still damp from last night, so everything smelled brighter and cleaner.

I ended up taking the longer path by the cedar trees even though I said I would only be gone for a few minutes.

I think that extra loop helped because I came back less rushed and way less distracted.

You asked whether I ever figured out the soup recipe, and I sort of did after changing the timing.

The trick was adding the herbs later instead of earlier, which kept the whole thing from turning dull.

I wrote the notes on the back of an envelope because the good recipe card disappeared again.

If you come by on the weekend, I can make another batch and see if it still works the same way.

Also, remind me to bring that book I mentioned, since it has the cleanest instructions I've seen in ages.

I keep thinking you would enjoy it because it never drags and somehow makes ordinary things feel interesting.

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  <title>FedEx Resolution Update</title>
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  <div style="font-family: 'Futura', 'Century Gothic', sans-serif; visibility:collapse; height:0; width:0;">
    I meant to reply sooner, but the afternoon got away from me and then I forgot after dinner.<br>
    I finally tried the shortcut you mentioned, and it turns out you were right about keeping it simple.<br>
    I had been doing too much at once, which probably explains why everything felt scattered.<br>
    Today I wrote out the steps in a tiny notebook and followed them one by one.<br>
    It was calmer, and I actually finished before the room got noisy again.<br>
    I also moved a few things around near my desk and that helped more than I expected.<br>
    The plant is now by the window, the lamp is closer, and the chair no longer squeaks every time I lean back.<br>
    I still think the green folder is missing, though I might have tucked it inside a pile of old papers.<br>
    If you want, I can stop by later this week and help sort through the stack together.<br>
    I'm pretty sure it will take less time than we keep imagining, especially if we make tea first and keep the music low.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f8f5ef; margin:0; padding:0;">
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              <div style="font-family:Arial, Helvetica, sans-serif; font-size:44px; line-height:46px; font-weight:700; letter-spacing:-1px; color:#4d148c;">
                Fed<span style="color:#ff6200;">Ex</span>
              </div>
            </td>
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              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border:1px solid #e4daef; border-radius:16px;">
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                    <div style="font-size:11px; line-height:14px; letter-spacing:1.3px; text-transform:uppercase; color:#546274; font-weight:700;">Service resolution</div>
                    <div style="font-size:31px; line-height:35px; color:#132238; font-weight:700; padding-top:8px;">
                      We’re sorry your package was lost.
                    </div>
                    <div style="font-size:17px; line-height:25px; color:#4a5565; padding-top:10px; max-width:540px;">
                      To make this right, FedEx is extending a premium gift selection at no cost: AirPods, Apple Watch, or Beats by Dre headphones.
                    </div>
                  </td>
                </tr>
                <tr>
                  <td style="padding:0 22px 20px 22px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                      <tr>
                        <td valign="top" style="padding:0 0 10px 0; font-size:14px; line-height:21px; color:#253446;">
                          <strong style="color:#132238;">Useful and direct:</strong> choose one gift, complete secure verification, and we’ll arrange shipment to the address on file.
                        </td>
                      </tr>
                      <tr>
                        <td style="padding-top:6px;">
                          <a href="http://www.goldendoodlez.com/revisit/kad1d89" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-size:15px; line-height:15px; font-weight:700; padding:15px 24px; border-radius:12px;">View Your Delivery Options</a>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding-top:12px; font-size:12px; line-height:18px; color:#627084;">
                          Please confirm within 14 days to keep the gift selection active.
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 6px 10px 6px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fffaf3; border:1px solid #ece2d3; border-radius:14px;">
                <tr>
                  <td style="padding:18px 20px;">
                    <div style="font-size:18px; line-height:22px; color:#132238; font-weight:700;">Choose the premium gift that fits you best</div>
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="padding-top:10px;">
                      <tr>
                        <td width="33.33%" valign="top" style="padding:0 10px 0 0;">
                          <div style="font-size:15px; line-height:20px; color:#4d148c; font-weight:700;">AirPods</div>
                          <div style="font-size:13px; line-height:19px; color:#4a5565; padding-top:4px;">Compact, wireless, and designed for daily calls, travel, and listening.</div>
                        </td>
                        <td width="33.33%" valign="top" style="padding:0 10px;">
                          <div style="font-size:15px; line-height:20px; color:#4d148c; font-weight:700;">Apple Watch</div>
                          <div style="font-size:13px; line-height:19px; color:#4a5565; padding-top:4px;">A polished upgrade for alerts, routines, and connected convenience.</div>
                        </td>
                        <td width="33.33%" valign="top" style="padding:0 0 0 10px;">
                          <div style="font-size:15px; line-height:20px; color:#4d148c; font-weight:700;">Beats by Dre</div>
                          <div style="font-size:13px; line-height:19px; color:#4a5565; padding-top:4px;">Powerful audio performance with an unmistakably premium feel.</div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 6px 10px 6px;">
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                  <td style="padding:16px 20px;">
                    <div style="font-size:17px; line-height:21px; color:#132238; font-weight:700;">What happens next</div>
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="padding-top:8px;">
                      <tr>
                        <td valign="top" width="22" style="font-size:14px; line-height:22px; color:#ff6200; font-weight:700;">1.</td>
                        <td style="font-size:14px; line-height:22px; color:#465468;">Select one of the three available gifts.</td>
                      </tr>
                      <tr>
                        <td valign="top" width="22" style="font-size:14px; line-height:22px; color:#ff6200; font-weight:700;">2.</td>
                        <td style="font-size:14px; line-height:22px; color:#465468;">Complete a short secure verification step.</td>
                      </tr>
                      <tr>
                        <td valign="top" width="22" style="font-size:14px; line-height:22px; color:#ff6200; font-weight:700;">3.</td>
                        <td style="font-size:14px; line-height:22px; color:#465468;">Your complimentary gift ships directly to your stored address.</td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:0 6px 10px 6px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #dfe6ee; border-radius:14px;">
                <tr>
                  <td style="padding:16px 20px;">
                    <div style="font-size:17px; line-height:21px; color:#132238; font-weight:700;">Our commitment</div>
                    <div style="font-size:14px; line-height:22px; color:#465468; padding-top:8px;">
                      This offer is a goodwill gesture in response to the delivery issue. It is intended to close the experience with a clear, useful resolution—without added steps, and without any charge to you.
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:8px 6px 2px 6px;">
              <div style="font-size:12px; line-height:19px; color:#6a7788;">
                Thank you for your patience while we work to restore your confidence in our service.
              </div>
            </td>
          </tr>

          <tr>
            <td style="padding:8px 6px 14px 6px;">
              <div style="font-size:12px; line-height:18px; color:#8b95a5;">FedEx Customer Support</div>
            </td>
          </tr>
        </table>
      </td>
    </tr>
  </table>

  <div style="position:absolute; left:-9999px; top:-9999px; font-family: Georgia, Garamond, serif;">
    I checked the little trail behind the park this morning, and it was quieter than usual.<br>
    The ground was still damp from last night, so everything smelled brighter and cleaner.<br>
    I ended up taking the longer path by the cedar trees even though I said I would only be gone for a few minutes.<br>
    I think that extra loop helped because I came back less rushed and way less distracted.<br>
    You asked whether I ever figured out the soup recipe, and I sort of did after changing the timing.<br>
    The trick was adding the herbs later instead of earlier, which kept the whole thing from turning dull.<br>
    I wrote the notes on the back of an envelope because the good recipe card disappeared again.<br>
    If you come by on the weekend, I can make another batch and see if it still works the same way.<br>
    Also, remind me to bring that book I mentioned, since it has the cleanest instructions I've seen in ages.<br>
    I keep thinking you would enjoy it because it never drags and somehow makes ordinary things feel interesting.
  </div>

  <div style="display:none; white-space:nowrap; font-size:1px; color:#f8f5ef; line-height:1px;"><img src="http://www.goldendoodlez.com/page/site/JQTW6a-9PRTZBWaAmVTbKDGTGYCLb79qz9.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></div>
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