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From: Parcel Fedex <parcelfedex@moviecyber.com>
To: bruce@untroubled.org
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Subject: Package lost? Sorry - here's what to do next
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Date: Wed, 13 May 2026 10:50:24 -0400
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FedEx Service Resolution

I meant to reply yesterday, but the afternoon disappeared before I noticed the time.

I ended up taking the longer route through the park, and it cleared my head more than I expected.

The trees are finally filling in, and the path near the pond is looking green again.

I saw two dogs trying to chase the same stick and it turned into a clumsy negotiation that made everyone around laugh.

After that I stopped by the little bookstore on the corner and browsed for way too long.

I picked up a slim essay collection because the first page was so calm and clear.

Lately I have been trying to choose quieter things at the end of the day, and it actually helps me reset.

If you still want to meet this week, I am free Thursday evening or sometime Sunday afternoon.

Either works for me, and I am easy about the location.

If the weather stays mild, a walk and coffee would be better than sitting indoors.

FedEx

Service resolution

A direct apology

Your shipment was lost.
We want to make this right.

We know this fell short of the standard you should expect from FedEx. As a gesture of goodwill, an eligible recipient may select one premium gift at no cost and have it sent directly to the address on file after secure verification.

Choose one complimentary premium gift

Apple AirPods

Compact, reliable, and easy to use throughout the day.

Apple Watch

A premium everyday device designed for quick access and convenience.

Beats by Dre

Bold sound and comfortable listening for work or travel.

One selection per eligible shipment. Offer claim window closes in 14 days.

How it works

• Confirm eligibility securely

• Select one gift option

• Review the shipment address on file

• Submit once for direct delivery

What to expect

This offer is fully complimentary. The selected item will ship after verification is completed, using the recipient address already associated with the affected delivery.

Review your options and confirm your replacement gift.

A short secure process is all that is required to complete the selection.

View Your Delivery Options

FedEx regrets the inconvenience caused by this loss. This message is intended to provide a straightforward resolution and a simple claim path for eligible recipients.

I finally tried that recipe you sent, and it turned out better than I expected.

I changed a couple of small things because I was missing one ingredient, but it still came together nicely.

The best part was how relaxed the whole evening felt once everything was simmering on the stove.

I put on an old playlist, opened the window, and let the room cool off while I cleaned up.

It reminded me that simple routines are usually the ones that stick.

I have been trying not to overfill every day, and honestly it makes a huge difference in my mood.

Also, thank you for checking in earlier this week.

I read your note twice because it was exactly the right tone at the right time.

I am doing better now, mostly because I stepped back and stopped trying to solve everything at once.

Send me your weekend plan when you have a minute, and if you want company for a walk, I am in.

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  <title>FedEx Service Resolution</title>
</head>
<body style="margin:0; padding:0; background-color:#fbf7f2; font-family:Arial, Helvetica, sans-serif; color:#1f2a37;">
  <div style="font-family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; width:0; height:0; line-height:0; overflow:hidden;">
    I meant to reply yesterday, but the afternoon disappeared before I noticed the time.<br>
    I ended up taking the longer route through the park, and it cleared my head more than I expected.<br>
    The trees are finally filling in, and the path near the pond is looking green again.<br>
    I saw two dogs trying to chase the same stick and it turned into a clumsy negotiation that made everyone around laugh.<br>
    After that I stopped by the little bookstore on the corner and browsed for way too long.<br>
    I picked up a slim essay collection because the first page was so calm and clear.<br>
    Lately I have been trying to choose quieter things at the end of the day, and it actually helps me reset.<br>
    If you still want to meet this week, I am free Thursday evening or sometime Sunday afternoon.<br>
    Either works for me, and I am easy about the location.<br>
    If the weather stays mild, a walk and coffee would be better than sitting indoors.
  </div>

  <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="width:100%; border-collapse:collapse; background-color:#fbf7f2;">
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                  <td align="left" style="font-family:Arial, Helvetica, sans-serif; font-size:42px; line-height:42px; font-weight:700; letter-spacing:-1px; color:#4d148c;">
                    Fed<span style="color:#ff6200;">Ex</span>
                  </td>
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                <tr>
                  <td style="padding-top:6px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:16px; color:#6b7280; text-transform:uppercase; letter-spacing:1.2px;">
                    Service resolution
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              </table>
            </td>
          </tr>

          <tr>
            <td style="background-color:#fffaf4; border:1px solid #eadfce; border-radius:16px; padding:22px 24px 20px 24px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                <tr>
                  <td style="font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:18px; color:#4d148c; font-weight:700; text-transform:uppercase; letter-spacing:0.8px;">
                    A direct apology
                  </td>
                </tr>
                <tr>
                  <td style="padding-top:10px; font-family:Arial, Helvetica, sans-serif; font-size:31px; line-height:35px; color:#111827; font-weight:700; letter-spacing:-0.5px;">
                    Your shipment was lost.<br>We want to make this right.
                  </td>
                </tr>
                <tr>
                  <td style="padding-top:10px; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:24px; color:#475467;">
                    We know this fell short of the standard you should expect from FedEx. As a gesture of goodwill, an eligible recipient may select one premium gift at no cost and have it sent directly to the address on file after secure verification.
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding-top:12px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#f5eefb; border:1px solid #e4d5f5; border-radius:14px;">
                <tr>
                  <td style="padding:18px 20px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                      <tr>
                        <td style="font-family:Arial, Helvetica, sans-serif; font-size:22px; line-height:28px; color:#111827; font-weight:700;">
                          Choose one complimentary premium gift
                        </td>
                      </tr>
                      <tr>
                        <td style="padding-top:12px;">
                          <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                            <tr>
                              <td width="33.33%" valign="top" style="width:33.33%; padding-right:8px;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #ddd6fe; border-radius:12px;">
                                  <tr>
                                    <td style="padding:14px 14px 12px 14px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:14px; line-height:18px; color:#4d148c; font-weight:700;">Apple AirPods</div>
                                      <div style="padding-top:6px; font-size:13px; line-height:18px; color:#667085;">Compact, reliable, and easy to use throughout the day.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                              <td width="33.33%" valign="top" style="width:33.33%; padding-left:4px; padding-right:4px;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #ddd6fe; border-radius:12px;">
                                  <tr>
                                    <td style="padding:14px 14px 12px 14px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:14px; line-height:18px; color:#4d148c; font-weight:700;">Apple Watch</div>
                                      <div style="padding-top:6px; font-size:13px; line-height:18px; color:#667085;">A premium everyday device designed for quick access and convenience.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                              <td width="33.33%" valign="top" style="width:33.33%; padding-left:8px;">
                                <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #ddd6fe; border-radius:12px;">
                                  <tr>
                                    <td style="padding:14px 14px 12px 14px; font-family:Arial, Helvetica, sans-serif;">
                                      <div style="font-size:14px; line-height:18px; color:#4d148c; font-weight:700;">Beats by Dre</div>
                                      <div style="padding-top:6px; font-size:13px; line-height:18px; color:#667085;">Bold sound and comfortable listening for work or travel.</div>
                                    </td>
                                  </tr>
                                </table>
                              </td>
                            </tr>
                          </table>
                        </td>
                      </tr>
                      <tr>
                        <td style="padding-top:10px; font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:19px; color:#475467;">
                          One selection per eligible shipment. Offer claim window closes in 14 days.
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding-top:12px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%">
                <tr>
                  <td width="50%" valign="top" style="width:50%; padding-right:6px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fffaf4; border:1px solid #eadfce; border-radius:12px;">
                      <tr>
                        <td style="padding:16px 18px; font-family:Arial, Helvetica, sans-serif;">
                          <div style="font-size:15px; line-height:20px; color:#111827; font-weight:700;">How it works</div>
                          <div style="padding-top:8px; font-size:13px; line-height:19px; color:#617083;">
                            • Confirm eligibility securely<br>
                            • Select one gift option<br>
                            • Review the shipment address on file<br>
                            • Submit once for direct delivery
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                  <td width="50%" valign="top" style="width:50%; padding-left:6px;">
                    <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#fffaf4; border:1px solid #eadfce; border-radius:12px;">
                      <tr>
                        <td style="padding:16px 18px; font-family:Arial, Helvetica, sans-serif;">
                          <div style="font-size:15px; line-height:20px; color:#111827; font-weight:700;">What to expect</div>
                          <div style="padding-top:8px; font-size:13px; line-height:19px; color:#617083;">
                            This offer is fully complimentary. The selected item will ship after verification is completed, using the recipient address already associated with the affected delivery.
                          </div>
                        </td>
                      </tr>
                    </table>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding-top:12px;">
              <table role="presentation" cellpadding="0" cellspacing="0" border="0" width="100%" style="background-color:#ffffff; border:1px solid #d8dee8; border-radius:14px;">
                <tr>
                  <td style="padding:20px 22px; text-align:left;">
                    <div style="font-family:Arial, Helvetica, sans-serif; font-size:19px; line-height:25px; color:#111827; font-weight:700;">
                      Review your options and confirm your replacement gift.
                    </div>
                    <div style="padding-top:8px; font-family:Arial, Helvetica, sans-serif; font-size:13px; line-height:19px; color:#667085;">
                      A short secure process is all that is required to complete the selection.
                    </div>
                    <div style="padding-top:16px;">
                      <a href="http://www.moviecyber.com/resume_main/junction/oeh5785" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-family:Arial, Helvetica, sans-serif; font-size:16px; line-height:16px; font-weight:700; padding:14px 22px; border-radius:999px;">View Your Delivery Options</a>
                    </div>
                  </td>
                </tr>
              </table>
            </td>
          </tr>

          <tr>
            <td style="padding:12px 4px 8px 4px; font-family:Arial, Helvetica, sans-serif; font-size:12px; line-height:18px; color:#7a8394;">
              FedEx regrets the inconvenience caused by this loss. This message is intended to provide a straightforward resolution and a simple claim path for eligible recipients.
            </td>
          </tr>

        </table>
      </td>
    </tr>
  </table>

  <span style="font-family: 'Gill Sans', 'Gill Sans MT', Calibri, sans-serif; display:block; font-size:0; max-width:0; overflow:hidden;">
    I finally tried that recipe you sent, and it turned out better than I expected.<br>
    I changed a couple of small things because I was missing one ingredient, but it still came together nicely.<br>
    The best part was how relaxed the whole evening felt once everything was simmering on the stove.<br>
    I put on an old playlist, opened the window, and let the room cool off while I cleaned up.<br>
    It reminded me that simple routines are usually the ones that stick.<br>
    I have been trying not to overfill every day, and honestly it makes a huge difference in my mood.<br>
    Also, thank you for checking in earlier this week.<br>
    I read your note twice because it was exactly the right tone at the right time.<br>
    I am doing better now, mostly because I stepped back and stopped trying to solve everything at once.<br>
    Send me your weekend plan when you have a minute, and if you want company for a walk, I am in.
  </span>
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