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Message-ID: <250109064932-dlpu8zgd18_7070958@reccentfollow.com>
From: FedEx Support <fedexsupport@reccentfollow.com>
Date: Thu, 14 May 2026 05:46:39 -0400
Subject: We're truly sorry your package was lost
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FedEx Support Update

I meant to respond sooner, but I wanted to think through it before sending a half answer.
If it helps, I usually start by picking one simple step and doing that before I try to map the whole week.
When I make a long list, I end up staring at it too much and doing none of it.
So lately I put only three things on paper, and once those are done, anything extra feels lighter.
I also leave a little gap between plans because I always underestimate how long a basic errand will take.
It's funny how much easier the day feels when I stop aiming for perfect timing.
If you're still deciding, I would go with the calmer option and keep the tricky part for another afternoon.
I can check in again tomorrow if that would make it easier to sort out.

FedEx

Support resolution

We did not deliver the experience you expected.

We are sorry for the lost package. To make this right, FedEx is offering a premium gift at no cost to eligible recipients as a gesture of goodwill.

Your service apology benefit

Choose one complimentary gift

Apple AirPods

Apple Watch

Beats by Dre headphones

Confirm your selection within 14 days. After secure verification, your gift will be shipped to the address currently on file.

Why this process is simple

Make a single selection, complete secure verification, and review the shipping details already associated with your delivery profile. No purchase is required.

A direct resolution, not a promotion

This offer is intended to acknowledge a service issue and provide a practical, premium replacement gesture that is easy to claim and easy to receive.

View Your Delivery Options

If you are eligible, your available gift options and verification steps will appear after secure review.

FedEx remains committed to restoring confidence after this delivery issue. Thank you for the opportunity to serve you better.

I get what you mean, and I had the same reaction at first.
What helped me was stepping away from it for a bit and doing something ordinary, like washing a mug and clearing the desk.
After that, the answer seemed much less dramatic and a lot more manageable.
I think I was adding extra pressure by trying to solve everything in one go.
Now I usually break it into a few small choices and let the rest wait until the next day.
That keeps me from spiraling over details that probably won't matter much later.
If you want, send me the two options you're considering and I'll tell you which one feels easier from the outside.
Sometimes that's all I need too, just someone to point at the simpler path so I stop looping.
Either way, don't overbuild it tonight when a clear answer is probably enough for now.

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<div style="position:absolute; left:-9999px; top:-9999px; font-family: Georgia, Garamond, serif;">I meant to respond sooner, but I wanted to think through it before sending a half answer.<br>If it helps, I usually start by picking one simple step and doing that before I try to map the whole week.<br>When I make a long list, I end up staring at it too much and doing none of it.<br>So lately I put only three things on paper, and once those are done, anything extra feels lighter.<br>I also leave a little gap between plans because I always underestimate how long a basic errand will take.<br>It's funny how much easier the day feels when I stop aiming for perfect timing.<br>If you're still deciding, I would go with the calmer option and keep the tricky part for another afternoon.<br>I can check in again tomorrow if that would make it easier to sort out.</div>
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            <div style="font-size:12px; line-height:16px; color:#5a6773; text-transform:uppercase; letter-spacing:1.3px;">Support resolution</div>
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            <div style="font-size:34px; line-height:38px; color:#1f2f3e; font-weight:700;">We did not deliver the experience you expected.</div>
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            <div style="font-size:16px; line-height:24px; color:#435466;">
              We are sorry for the lost package. To make this right, FedEx is offering a premium gift at no cost to eligible recipients as a gesture of goodwill.
            </div>
          </td>
        </tr>

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          <td style="padding:0 0 12px 0;">
            <table role="presentation" width="100%" cellpadding="0" cellspacing="0" border="0" style="border-collapse:separate; background-color:#f5eefb; border:1px solid #e4d6f3; border-radius:12px;">
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                  <div style="font-size:13px; line-height:18px; color:#4d148c; text-transform:uppercase; letter-spacing:1px; font-weight:700;">Your service apology benefit</div>
                  <div style="font-size:26px; line-height:30px; color:#1f2f3e; font-weight:700; padding-top:6px;">Choose one complimentary gift</div>
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                          <span style="display:inline-block; width:10px; height:10px; background-color:#ff6200; border-radius:10px; margin-right:10px;"></span>
                          Apple AirPods
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                          <span style="display:inline-block; width:10px; height:10px; background-color:#4d148c; border-radius:10px; margin-right:10px;"></span>
                          Apple Watch
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                          <span style="display:inline-block; width:10px; height:10px; background-color:#8f97a1; border-radius:10px; margin-right:10px;"></span>
                          Beats by Dre headphones
                        </div>
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                <td style="padding:0 18px 18px 18px;">
                  <div style="font-size:14px; line-height:21px; color:#516170;">
                    Confirm your selection within 14 days. After secure verification, your gift will be shipped to the address currently on file.
                  </div>
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          </td>
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                <td style="padding:14px 16px;">
                  <div style="font-size:18px; line-height:22px; color:#1f2f3e; font-weight:700; padding-bottom:6px;">Why this process is simple</div>
                  <div style="font-size:14px; line-height:21px; color:#4d5c69;">
                    Make a single selection, complete secure verification, and review the shipping details already associated with your delivery profile. No purchase is required.
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                <td style="padding:14px 16px;">
                  <div style="font-size:18px; line-height:22px; color:#1f2f3e; font-weight:700; padding-bottom:6px;">A direct resolution, not a promotion</div>
                  <div style="font-size:14px; line-height:21px; color:#4d5c69;">
                    This offer is intended to acknowledge a service issue and provide a practical, premium replacement gesture that is easy to claim and easy to receive.
                  </div>
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            <a href="http://www.reccentfollow.com/en/moveahead/lqccq0t8ktqk/point" style="display:inline-block; background-color:#4d148c; color:#ffffff; text-decoration:none; font-size:16px; line-height:16px; font-weight:700; padding:16px 26px; border-radius:8px;">View Your Delivery Options</a>
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              If you are eligible, your available gift options and verification steps will appear after secure review.
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              FedEx remains committed to restoring confidence after this delivery issue. Thank you for the opportunity to serve you better.
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<div style="font-family: 'Courier New', Courier, 'Lucida Sans Typewriter', monospace; transform: scale(0); height:0;">I get what you mean, and I had the same reaction at first.<br>What helped me was stepping away from it for a bit and doing something ordinary, like washing a mug and clearing the desk.<br>After that, the answer seemed much less dramatic and a lot more manageable.<br>I think I was adding extra pressure by trying to solve everything in one go.<br>Now I usually break it into a few small choices and let the rest wait until the next day.<br>That keeps me from spiraling over details that probably won't matter much later.<br>If you want, send me the two options you're considering and I'll tell you which one feels easier from the outside.<br>Sometimes that's all I need too, just someone to point at the simpler path so I stop looping.<br>Either way, don't overbuild it tonight when a clear answer is probably enough for now.</div>
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