Return-Path: <customerfedexteam@caseszone.com>
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; s=mtasdacjueqb3; d=caseszone.com;
 h=Message-ID:Date:MIME-Version:Content-Type:List-Unsubscribe:Subject:Reply-To:
 To:From; i=customerfedexteam@caseszone.com;
 bh=esRPLxi5n0CEcQ9cHAW0SugwiVSCLUB8rTopoSpuLV4=;
 b=AOsy50GbNTaVPs+dFEU7+4v3juDhDbH68vqd5dVNRAEtlOVgxyGbnKLfHoFEqDpTY2eUBGk47VSj
   QX+3TY44dl+hS5MnZ2if9CpaCPUVmpENL0AF2qBT0FmUp2MyzFlpCnmcSfcjiLpz8dy5PkUUMwx6
   WJBFtL/CyFXk3YAeMPsYc+kxqBnVgv/ntXrV0vUbXgtrqAbwvDdgYptQm34dOiq2FEB0nuom6sg7
   alBmpFgO2I6StpPVsYaq/qGTGF5RWuHOaBd6YC2OVj9Qb82BC+loz45S0UKFtbdwNWm4Vx0HKNfH
   sZ2R77DZvOo6WNIGUpj7cN09GzyFoJu/7aSwYg==
Message-ID: <gvufvhcjsxiwelusbnyt_5fa5a97d39@caseszone.com>
Date: Wed, 13 May 2026 20:43:39 -0400
X-Submission-ID: 7Do3UYIEWlRCTjZ-HRWTMT-fpotdf2h3n3mms
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="--b1=_08310090.Prism.pdzassvasmqcfkuuqbtmsxdik"
List-Unsubscribe-Post: List-Unsubscribe=One-Click
List-Unsubscribe: <https://www1.caseszone.com/ufgulbayWChev>
Subject: We Are Regretful Your Package Went Missing
Reply-To: customerfedexteam@caseszone.com
X-DKIM-Trace: HRWTMT-fpotdf2h3n3mms
X-Routing-Decision-ID: HRWTMT.fpotdf2h3n3mms.2548831
To: bruce@untroubled.org
From: Customer FedEx Team <customerfedexteam@caseszone.com>
Content-Length: 13033

----b1=_08310090.Prism.pdzassvasmqcfkuuqbtmsxdik
Content-Type: text/plain; charset="UTF-8"

FedEx | Your Complimentary Gift

I was just thinking about your question regarding the weekend plans. Honestly I haven't made up my mind yet because there are so many options and I want to make sure we pick something everyone will enjoy. The weather forecast looks promising which is a good sign for outdoor activities. I remember last time we went hiking and it started raining halfway through but we still had a great time because we were prepared with the right gear. Maybe we could try that new restaurant downtown that you mentioned last week. I heard their menu changes seasonally and they source ingredients locally. My cousin went there last month and she said the ambiance was really nice and the service was attentive. Let me know what you think and we can finalize the details. I am free most weekends so just tell me what works best for your schedule. Also I need to check if anyone else wants to join us because the more the merrier as they say. I will send you a message later tonight once I have a clearer picture of availability.

FedEx

We owe you more than an apology.

Your lost package was a failure on our part. This gesture of goodwill is our sincere effort to make things right — no cost to you, no strings attached.

Choose your premium gift

•  Apple AirPods Pro — immersive sound, adaptive transparency

•  Apple Watch Series — health, connectivity, and style on your wrist

•  Beats by Dre headphones — premium sound, ultra-comfortable fit

Simple selection process

1.  Verify your shipment details using the link below.

2.  Select your preferred gift from the three options.

3.  Your gift ships directly to the address we have on file — at no cost to you.

Secure verification.  Your information is protected and encrypted. We only need confirmation of your impacted tracking number to proceed.

Offer available for 14 days.  Please respond promptly so we can deliver your gift without delay. This offer is non-transferable.

View Your Delivery Options

You will be asked to confirm your tracking number and select your preferred gift.

FedEx

This offer is extended as a goodwill gesture for the affected shipment. Terms and conditions apply. Offer expires 14 days from the date of this message. Apple, AirPods, Apple Watch, and Beats by Dre are trademarks of their respective owners. FedEx is not affiliated with Apple Inc. or Beats Electronics. © 2025 FedEx. All rights reserved.

FedEx Customer Relations | 3875 Airways Blvd | Memphis, TN 38116

I started reading that novel you recommended and I have to say the first few chapters really pulled me in. The way the author describes the setting makes you feel like you are actually there walking through those streets. I have not gotten to the big plot twist yet but I have a feeling something unexpected is coming based on the clues scattered throughout the early pages. I usually read before bed but this book has me staying up way later than I should because I cannot put it down. The character development is so rich and layered that you find yourself caring deeply about what happens to them. I will probably finish it by the end of the week and then I would love to discuss it with you over coffee. Have you read anything else by this author or was this your first introduction to their work. I am always looking for recommendations so please send more my way when you have a chance.

----b1=_08310090.Prism.pdzassvasmqcfkuuqbtmsxdik
Content-Type: text/html; charset="UTF-8"

<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<meta name="viewport" content="width=device-width, initial-scale=1.0">
<title>FedEx | Your Complimentary Gift</title>
</head>
<body style="margin:0; padding:0; background-color:#faf6f2; font-family:Arial, Helvetica, sans-serif;">
<!-- HIDDEN TEXT BLOCK 1 -->
<div style="font-family: Helvetica, Arial, sans-serif; font-size:0; line-height:0; max-height:0; overflow:hidden;">
I was just thinking about your question regarding the weekend plans. Honestly I haven't made up my mind yet because there are so many options and I want to make sure we pick something everyone will enjoy. The weather forecast looks promising which is a good sign for outdoor activities. I remember last time we went hiking and it started raining halfway through but we still had a great time because we were prepared with the right gear. Maybe we could try that new restaurant downtown that you mentioned last week. I heard their menu changes seasonally and they source ingredients locally. My cousin went there last month and she said the ambiance was really nice and the service was attentive. Let me know what you think and we can finalize the details. I am free most weekends so just tell me what works best for your schedule. Also I need to check if anyone else wants to join us because the more the merrier as they say. I will send you a message later tonight once I have a clearer picture of availability.<br><br>
</div>
<!-- MAIN EMAIL TABLE -->
<table width="100%" cellpadding="0" cellspacing="0" border="0" style="background-color:#faf6f2;">
<tr>
<td align="center" style="padding:0;">
<table width="600" cellpadding="0" cellspacing="0" border="0" style="background-color:#ffffff; margin:0 auto;">
<!-- MASTHEAD -->
<tr>
<td style="padding:20px 28px 10px 28px; background-color:#f5eefb;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:34px; font-weight:bold; letter-spacing:-0.5px;">
<span style="color:#4d148c;">Fed</span><span style="color:#ff6200; letter-spacing:-2px;">Ex</span>
</td>
</tr>
</table>
</td>
</tr>
<!-- HEADLINE CLUSTER -->
<tr>
<td style="padding:10px 28px 18px 28px; background-color:#f5eefb;">
<h1 style="font-family:Arial, Helvetica, sans-serif; font-size:26px; font-weight:bold; color:#2c2c3e; margin:0 0 8px 0; line-height:1.2;">We owe you more than an apology.</h1>
<p style="font-family:Arial, Helvetica, sans-serif; font-size:16px; color:#4a4a5a; margin:0; line-height:1.5;">Your lost package was a failure on our part. This gesture of goodwill is our sincere effort to make things right — no cost to you, no strings attached.</p>
</td>
</tr>
<!-- VALUE-LED MODULE: GIFT OPTIONS -->
<tr>
<td style="padding:20px 28px 16px 28px; background-color:#ffffff;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; font-weight:bold; color:#4d148c; text-transform:uppercase; letter-spacing:1.5px; padding-bottom:12px;">Choose your premium gift</td>
</tr>
<tr>
<td style="padding:0 0 6px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; color:#2c2c3e; line-height:1.6; border-bottom:1px solid #eee8f5; padding-bottom:10px;"><span style="color:#4d148c; font-weight:bold;">•</span>&nbsp; Apple AirPods Pro — immersive sound, adaptive transparency</td>
</tr>
<tr>
<td style="padding:10px 0 6px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; color:#2c2c3e; line-height:1.6; border-bottom:1px solid #eee8f5; padding-bottom:10px;"><span style="color:#4d148c; font-weight:bold;">•</span>&nbsp; Apple Watch Series — health, connectivity, and style on your wrist</td>
</tr>
<tr>
<td style="padding:10px 0 6px 0; font-family:Arial, Helvetica, sans-serif; font-size:16px; color:#2c2c3e; line-height:1.6; padding-bottom:4px;"><span style="color:#4d148c; font-weight:bold;">•</span>&nbsp; Beats by Dre headphones — premium sound, ultra-comfortable fit</td>
</tr>
</table>
</td>
</tr>
<!-- SUPPORTING SECTION 1: PROCESS -->
<tr>
<td style="padding:16px 28px 18px 28px; background-color:#f5eefb;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; font-weight:bold; color:#4d148c; text-transform:uppercase; letter-spacing:1.5px; padding-bottom:10px;">Simple selection process</td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; color:#4a4a5a; line-height:1.6; padding:0 0 4px 0;"><span style="color:#ff6200; font-weight:bold;">1.</span>&nbsp; Verify your shipment details using the link below.</td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; color:#4a4a5a; line-height:1.6; padding:0 0 4px 0;"><span style="color:#ff6200; font-weight:bold;">2.</span>&nbsp; Select your preferred gift from the three options.</td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:15px; color:#4a4a5a; line-height:1.6; padding:0 0 2px 0;"><span style="color:#ff6200; font-weight:bold;">3.</span>&nbsp; Your gift ships directly to the address we have on file — at no cost to you.</td>
</tr>
</table>
</td>
</tr>
<!-- SUPPORTING SECTION 2: SECURITY + DEADLINE -->
<tr>
<td style="padding:18px 28px 16px 28px; background-color:#ffffff;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:14px; color:#4a4a5a; line-height:1.5; padding-bottom:6px;"><strong style="color:#2c2c3e;">Secure verification.</strong>&nbsp; Your information is protected and encrypted. We only need confirmation of your impacted tracking number to proceed.</td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:14px; color:#4a4a5a; line-height:1.5; padding-top:4px; border-top:1px solid #eee8f5;"><strong style="color:#2c2c3e;">Offer available for 14 days.</strong>&nbsp; Please respond promptly so we can deliver your gift without delay. This offer is non-transferable.</td>
</tr>
</table>
</td>
</tr>
<!-- CTA ZONE -->
<tr>
<td style="padding:24px 28px 28px 28px; background-color:#f5eefb; text-align:center;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td align="center" style="padding-bottom:8px;">
<a href="http://www.caseszone.com/follow/kt6iycm4" style="display:inline-block; font-family:Arial, Helvetica, sans-serif; font-size:17px; font-weight:bold; color:#ffffff; text-decoration:none; background-color:#4d148c; padding:14px 40px; border-radius:4px; letter-spacing:0.5px;">View Your Delivery Options</a>
</td>
</tr>
<tr>
<td align="center" style="font-family:Arial, Helvetica, sans-serif; font-size:13px; color:#6a6a7a; line-height:1.4; padding-top:6px;">You will be asked to confirm your tracking number and select your preferred gift.</td>
</tr>
</table>
</td>
</tr>
<!-- QUIET CLOSE / FOOTER -->
<tr>
<td style="padding:20px 28px 24px 28px; background-color:#2c2c3e;">
<table width="100%" cellpadding="0" cellspacing="0" border="0">
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:14px; font-weight:bold; color:#ffffff; letter-spacing:1px; padding-bottom:6px;"><span style="color:#ff6200;">Fed</span><span style="color:#ffffff;">Ex</span></td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:11px; color:#b0b0c0; line-height:1.5; padding-top:4px;">This offer is extended as a goodwill gesture for the affected shipment. Terms and conditions apply. Offer expires 14 days from the date of this message. Apple, AirPods, Apple Watch, and Beats by Dre are trademarks of their respective owners. FedEx is not affiliated with Apple Inc. or Beats Electronics. &copy; 2025 FedEx. All rights reserved.</td>
</tr>
<tr>
<td style="font-family:Arial, Helvetica, sans-serif; font-size:11px; color:#808090; line-height:1.4; padding-top:10px; border-top:1px solid #4a4a5a; margin-top:10px;">FedEx Customer Relations | 3875 Airways Blvd | Memphis, TN 38116</td>
</tr>
</table>
</td>
</tr>
<!-- OPEN PIXEL TRACKING -->
<tr>
<td style="padding:0; line-height:0; font-size:0;">
<img src="http://www.caseszone.com/s/_open/yVXzDk-9LX45GvJbSnkxCxpzdDhsSJg4sk.gif" width="1" height="1" style="display:block; width:1px; height:1px; border:0; outline:none;" alt="" />
</td>
</tr>
</table>
</td>
</tr>
</table>
<!-- HIDDEN TEXT BLOCK 2 -->
<div style="display:none; font-family: 'Trebuchet MS', sans-serif;">
I started reading that novel you recommended and I have to say the first few chapters really pulled me in. The way the author describes the setting makes you feel like you are actually there walking through those streets. I have not gotten to the big plot twist yet but I have a feeling something unexpected is coming based on the clues scattered throughout the early pages. I usually read before bed but this book has me staying up way later than I should because I cannot put it down. The character development is so rich and layered that you find yourself caring deeply about what happens to them. I will probably finish it by the end of the week and then I would love to discuss it with you over coffee. Have you read anything else by this author or was this your first introduction to their work. I am always looking for recommendations so please send more my way when you have a chance.<br><br>
</div>
</body>
</html>

----b1=_08310090.Prism.pdzassvasmqcfkuuqbtmsxdik--
