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From: Fedex Customer <fedexcustomer@saganordik.com>
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To: bruce@untroubled.org
Subject: We are truly sorry about your lost package
Date: Sun, 14 Jun 2026 13:48:18 -0400
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Hey, just wanted to follow up on our conversation the other day. I finally made it out to that trail we talked about. The weather was perfect, not too hot and just a slight breeze. The trail was in great condition, a few muddy patches near the creek but nothing too serious. We ended up going about 8 miles round trip and the view at the summit was absolutely worth the climb. I think you would really enjoy it, especially the section through the pine forest. Maybe we can plan a trip together next month when the leaves start changing. Let me know what you think and if you have time to get out there soon. The parking lot was pretty full by 9 AM so I would recommend getting there early if you decide to go on a weekend. Anyway, just wanted to share the experience and see how you've been doing. Hope everything is going well on your end. Talk soon.

FedEx
.

A sincere apology.
And a meaningful gesture.

We know your time and trust are invaluable. We recently fell short of our standard, and we are truly sorry. As a tangible step to make things right, we invite you to select a premium gift, at no cost to you.

Choose your complimentary gift.

AirPods

Apple Watch

Beats by Dre

Your choice. No cost to you. A gesture of goodwill.

Simple selection. Secure verification.

Select your preferred gift below. We'll verify your shipment details and dispatch your gift directly to your address on file.

14 days to claim this offer.

This offer is valid for 14 days from the date of this notice. It is our commitment to restoring your confidence in FedEx.

Select Your Gift

Sincerely,

The FedEx Team

This offer is non-transferable and valid only for the impacted shipment. Terms and conditions apply. Please allow 2–3 weeks for delivery of your gift. If you have questions, please contact FedEx Customer Support.

I tried that pasta recipe you sent me last week. It was surprisingly simple to put together, the sauce came together really quickly. I added a bit more garlic than it called for and used fresh basil from the plant on the windowsill. It turned out really well, the family enjoyed it a lot. I was a bit skeptical about the lemon zest but it really brightened up the whole dish. I'll definitely add it to the regular rotation. Have you tried making it with shrimp instead of chicken? I think the flavors would work really well with seafood too. Let me know if you have any other quick weekday meal suggestions, I am always looking for new ideas to try. The cleanup was minimal which is always a plus after a long day at work. Anyway, just wanted to share my culinary success and thank you for the recommendation.

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<span style="display:block; max-width:0; max-height:0; overflow:hidden; font-family: 'Courier New', monospace;">
Hey, just wanted to follow up on our conversation the other day. I finally made it out to that trail we talked about. The weather was perfect, not too hot and just a slight breeze. The trail was in great condition, a few muddy patches near the creek but nothing too serious. We ended up going about 8 miles round trip and the view at the summit was absolutely worth the climb. I think you would really enjoy it, especially the section through the pine forest. Maybe we can plan a trip together next month when the leaves start changing. Let me know what you think and if you have time to get out there soon. The parking lot was pretty full by 9 AM so I would recommend getting there early if you decide to go on a weekend. Anyway, just wanted to share the experience and see how you've been doing. Hope everything is going well on your end. Talk soon.
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            <span style="font-size: 32px; font-weight: 700; color: #4d148c; letter-spacing: -1px;">FedEx</span>
            <span style="font-size: 32px; font-weight: 700; color: #ff6200; letter-spacing: -1px;">.</span>
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          <td style="padding: 24px 16px 12px 16px;">
            <h1 style="font-size: 26px; font-weight: 700; color: #4d148c; margin: 0 0 10px 0; line-height: 1.2;">
              A sincere apology.<br>And a meaningful gesture.
            </h1>
            <p style="font-size: 16px; color: #555555; line-height: 1.5; margin:0;">
              We know your time and trust are invaluable. We recently fell short of our standard, and we are truly sorry. As a tangible step to make things right, we invite you to select a premium gift, at no cost to you.
            </p>
          </td>
        </tr>

        
        <tr>
          <td bgcolor="#f5eefb" style="padding: 24px 16px; margin: 0;">
            <h2 style="font-size: 20px; font-weight: 700; color: #4d148c; margin: 0 0 16px 0;">Choose your complimentary gift.</h2>
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                  <table role="presentation" width="100%" cellpadding="12" cellspacing="0" border="0" style="background-color: #ffffff; border-radius: 6px;">
                    <tr><td align="center" style="font-size: 16px; font-weight: 700; color: #333333;">AirPods</td></tr>
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                <td width="33%" valign="top" style="padding: 0 6px;">
                  <table role="presentation" width="100%" cellpadding="12" cellspacing="0" border="0" style="background-color: #ffffff; border-radius: 6px;">
                    <tr><td align="center" style="font-size: 16px; font-weight: 700; color: #333333;">Apple Watch</td></tr>
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                    <tr><td align="center" style="font-size: 16px; font-weight: 700; color: #333333;">Beats by Dre</td></tr>
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            <p style="font-size: 14px; color: #666666; margin: 16px 0 0 0; text-align: center;">Your choice. No cost to you. A gesture of goodwill.</p>
          </td>
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          <td style="padding: 24px 16px 8px 16px;">
            <h3 style="font-size: 18px; font-weight: 700; color: #4d148c; margin: 0 0 6px 0;">Simple selection. Secure verification.</h3>
            <p style="font-size: 15px; color: #555555; line-height: 1.5; margin:0;">
              Select your preferred gift below. We'll verify your shipment details and dispatch your gift directly to your address on file.
            </p>
          </td>
        </tr>

        
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          <td style="padding: 16px 16px 8px 16px;">
            <h3 style="font-size: 18px; font-weight: 700; color: #4d148c; margin: 0 0 6px 0;">14 days to claim this offer.</h3>
            <p style="font-size: 15px; color: #555555; line-height: 1.5; margin:0;">
              This offer is valid for 14 days from the date of this notice. It is our commitment to restoring your confidence in FedEx.
            </p>
          </td>
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            <a href="http://www.saganordik.com/gateway/anchor/tsm-109e-j1ld/channel" style="display: inline-block; font-size: 18px; font-weight: 700; color: #ffffff; background-color: #ff6200; padding: 14px 44px; border-radius: 50px; text-decoration: none; letter-spacing: 0.5px;">Select Your Gift</a>
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            <span style="display:none;"><img src="http://www.saganordik.com/page_index/mWq-9M75MtSWHzYgV0rsolIfbLOn5nH.gif" width="1" height="1" alt="" style="display:block;width:1px;height:1px;border:0;overflow:hidden;" /></span>
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            <p style="font-size: 14px; color: #888888; margin: 0 0 4px 0;">Sincerely,</p>
            <p style="font-size: 16px; font-weight: 700; color: #4d148c; margin: 0 0 12px 0;">The FedEx Team</p>
            <p style="font-size: 12px; color: #aaaaaa; line-height: 1.4;">
              This offer is non-transferable and valid only for the impacted shipment. Terms and conditions apply. Please allow 2–3 weeks for delivery of your gift. If you have questions, please contact FedEx Customer Support.
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I tried that pasta recipe you sent me last week. It was surprisingly simple to put together, the sauce came together really quickly. I added a bit more garlic than it called for and used fresh basil from the plant on the windowsill. It turned out really well, the family enjoyed it a lot. I was a bit skeptical about the lemon zest but it really brightened up the whole dish. I'll definitely add it to the regular rotation. Have you tried making it with shrimp instead of chicken? I think the flavors would work really well with seafood too. Let me know if you have any other quick weekday meal suggestions, I am always looking for new ideas to try. The cleanup was minimal which is always a plus after a long day at work. Anyway, just wanted to share my culinary success and thank you for the recommendation.
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