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To: bruce@untroubled.org
Subject: We are so sorry your package was lost
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Message-ID: <2060f295db65eaa3e0-20260522054303_888341@mortgageza.com>
Date: Mon, 20 Jul 2026 16:08:56 -0400
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From: FedEx Customer Help <fedexcustome@mortgageza.com>
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Content-Type: text/plain; charset="UTF-8"

I tried that new recipe you sent me last week. It was actually pretty good, though I swapped out the chicken for tofu since I'm trying to eat less meat. The sauce was the best part. I'll definitely make it again next time I have people over. Let me know if you want to try it together sometime.

FedEx

SERVICE RECOVERY

Incident: Pending Resolution

Ref: FDX-9X7F-D2K4

Offer Expires: 14 Days

We're sorry your package
went missing.

Let's make it right.

Your loyalty means the world to us. As a valued member, we sincerely apologize for the inconvenience and would like to offer you a choice of a premium gift.

Please continue to monitor your shipment status for the latest updates.

YOUR COMPLIMENTARY GIFT

Choose one premium item, on us.

Keurig Coffee Maker

Apple Watch

Stanley Tool Set

iPad Pro

HP Laptop

These are yours to keep. Our way of sincerely apologizing for the disruption to your day.

This offer is available for a limited time. Select your gift and confirm your shipping details below.

Select Your Complimentary Gift

No purchase necessary. Delivery included.

Thank you for trusting FedEx. We value your business and are committed to making things right.

FedEx Corporation

I saw that movie you recommended over the weekend. The cinematography was absolutely stunning, though I felt the plot rushed a bit towards the final act. They could have developed the secondary characters much more. Still, it was a solid 8/10 for me. I am genuinely curious what you thought about the ending.

--=wave_-630846413-Forge.mzrjobkhomucafd
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html>
<html>
<head>
<meta charset=3D"UTF-8">
<meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D1.=
0">

</head>
<body style=3D"margin: 0; padding: 0; background-color: #f4f0eb; font-famil=
y: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif;">


<div style=3D"font-family: Helvetica, Arial, sans-serif; font-size:0; line-=
height:0; max-height:0; overflow:hidden;" align=3D"left" aria-hidden=3D"tru=
e">
I tried that new recipe you sent me last week. It was actually pretty good,=
 though I swapped out the chicken for tofu since I'm trying to eat less mea=
t. The sauce was the best part. I'll definitely make it again next time I h=
ave people over. Let me know if you want to try it together sometime.
</div>


<table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" bgcolor=3D"#f4f0e=
b" style=3D"background-color: #f4f0eb; padding: 20px 0;">
  <tr>
    <td align=3D"center">
      <table width=3D"600" cellpadding=3D"0" cellspacing=3D"0" bgcolor=3D"#=
ffffff" style=3D"background-color: #ffffff; border-radius: 8px; border: 1px=
 solid #e0d6e8;">


        <tr>
          <td style=3D"padding: 20px 30px 15px 30px; border-bottom: 1px das=
hed #e0d6e8; background-color: #ffffff;">
            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
              <tr>
                <td align=3D"left" style=3D"font-family: 'Franklin Gothic M=
edium', 'Arial Narrow', Arial, sans-serif; font-size: 24px; font-weight: 60=
0;">
                  <span style=3D"color: #4d148c;">Fed</span><span style=3D"=
color: #ff6200;">Ex</span>
                </td>
                <td align=3D"right" style=3D"font-family: 'Franklin Gothic =
Medium', 'Arial Narrow', Arial, sans-serif; font-size: 11px; font-weight: 6=
00; color: #ff6200; letter-spacing: 1px;">
                  SERVICE RECOVERY
                </td>
              </tr>
            </table>
          </td>
        </tr>


        <tr>
          <td style=3D"padding: 12px 30px; background-color: #f5eefb; font-=
family: 'Franklin Gothic Medium', 'Arial Narrow', Arial, sans-serif; font-s=
ize: 12px; color: #4d148c;">
            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
              <tr>
                <td align=3D"left" style=3D"font-weight: 600;">Incident: Pe=
nding Resolution</td>
                <td align=3D"center" style=3D"font-weight: 600;">Ref: FDX-9=
X7F-D2K4</td>
                <td align=3D"right" style=3D"font-weight: 600;">Offer Expir=
es: 14 Days</td>
              </tr>
            </table>
          </td>
        </tr>


        <tr>
          <td style=3D"padding: 30px 30px 20px 30px; font-family: 'Franklin=
 Gothic Medium', 'Arial Narrow', Arial, sans-serif;">

            <h1 style=3D"margin: 0 0 10px 0; font-size: 32px; font-weight: =
600; color: #4d148c; line-height: 1.2;">We're sorry your package<br>went mi=
ssing.</h1>
            <p style=3D"margin: 0 0 15px 0; font-size: 18px; font-weight: 4=
00; color: #333333;">Let's make it right.</p>

            <p style=3D"margin: 0 0 15px 0; font-size: 15px; color: #555555=
; line-height: 1.6;">Your loyalty means the world to us. As a valued member=
, we sincerely apologize for the inconvenience and would like to offer you =
a choice of a premium gift.</p>
            <p style=3D"margin: 0 0 5px 0; font-size: 15px; color: #555555;=
 line-height: 1.6;">Please continue to monitor your shipment status for the=
 latest updates.</p>

            <div style=3D"border-top: 1px dashed #e0d6e8; margin: 20px 0;">=
</div>


            <div style=3D"background-color: #f5eefb; border-radius: 6px; pa=
dding: 20px; margin: 20px 0;">
              <p style=3D"margin: 0 0 10px 0; font-size: 12px; font-weight:=
 600; color: #4d148c; letter-spacing: 1px;">YOUR COMPLIMENTARY GIFT</p>
              <p style=3D"margin: 0 0 15px 0; font-size: 26px; font-weight:=
 600; color: #ff6200; line-height: 1.2;">Choose one premium item, on us.</p=
>

              <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
                <tr>
                  <td style=3D"padding: 8px 10px; font-size: 14px; color: #=
333333; border-bottom: 1px dotted #d0c4df;">Keurig Coffee Maker</td>
                  <td style=3D"padding: 8px 10px; font-size: 14px; color: #=
333333; border-bottom: 1px dotted #d0c4df;">Apple Watch</td>
                </tr>
                <tr>
                  <td style=3D"padding: 8px 10px; font-size: 14px; color: #=
333333; border-bottom: 1px dotted #d0c4df;">Stanley Tool Set</td>
                  <td style=3D"padding: 8px 10px; font-size: 14px; color: #=
333333; border-bottom: 1px dotted #d0c4df;">iPad Pro</td>
                </tr>
                <tr>
                  <td style=3D"padding: 8px 10px; font-size: 14px; color: #=
333333;" colspan=3D"2">HP Laptop</td>
                </tr>
              </table>

              <p style=3D"margin: 15px 0 0 0; font-size: 13px; color: #6666=
66; line-height: 1.4;">These are yours to keep. Our way of sincerely apolog=
izing for the disruption to your day.</p>
            </div>


            <p style=3D"margin: 0 0 20px 0; font-size: 14px; color: #4d148c=
;">This offer is available for a limited time. Select your gift and confirm=
 your shipping details below.</p>

            <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0">
              <tr>
                <td align=3D"center" style=3D"padding: 10px 0 20px 0;">
                  <table cellpadding=3D"0" cellspacing=3D"0">
                    <tr>
                      <td align=3D"center" style=3D"background-color: #4d14=
8c; border-radius: 4px;">
                        <a href=3D"http://www.mortgageza.com/edge/na/78vj38=
slnm5xe/focus_view" style=3D"display: inline-block; background-color: #4d14=
8c; color: #ffffff; font-family: 'Franklin Gothic Medium', 'Arial Narrow', =
Arial, sans-serif; font-size: 16px; font-weight: 600; padding: 15px 30px; t=
ext-decoration: none; border-radius: 4px;">Select Your Complimentary Gift</=
a>
                      </td>
                    </tr>
                  </table>
                  <p style=3D"margin: 8px 0 0 0; font-size: 13px; color: #8=
88888;">No purchase necessary. Delivery included.</p>
                </td>
              </tr>
            </table>

            <div style=3D"border-top: 1px dashed #e0d6e8; margin: 20px 0;">=
</div>

            <p style=3D"margin: 0 0 10px 0; font-size: 14px; color: #777777=
; line-height: 1.5;">Thank you for trusting FedEx. We value your business a=
nd are committed to making things right.</p>

          </td>
        </tr>


        <tr>
          <td style=3D"padding: 15px 30px; font-family: 'Franklin Gothic Me=
dium', 'Arial Narrow', Arial, sans-serif; font-size: 11px; color: #aaaaaa; =
background-color: #fafafa; border-top: 1px solid #e0d6e8;">
            <p style=3D"margin: 0;">FedEx Corporation</p>
          </td>
        </tr>

      </table>
    </td>
  </tr>
</table>


<div style=3D"font-family: 'Times New Roman', Times, serif; font-size:0; li=
ne-height:0; max-height:0; overflow:hidden;" lang=3D"en" tabindex=3D"-1">
I saw that movie you recommended over the weekend. The cinematography was a=
bsolutely stunning, though I felt the plot rushed a bit towards the final a=
ct. They could have developed the secondary characters much more. Still, it=
 was a solid 8/10 for me. I am genuinely curious what you thought about the=
 ending.
</div>

</body>
</html>

--=wave_-630846413-Forge.mzrjobkhomucafd--
